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Benchmarking in Tourism and Hospitality Industries

• ISBN:
• 0851995535
• Authors:
• K. W. Wober

Benchmarking is a buzzword of the last decade that describes a method for comparing different companies, by measuring various data, performance and goals. This management approach to identify who is best and what makes them so successful is increasingly popular, as it encourages managers and staff to consider performance measures and practices to increase profitability. This book focuses on the methodological aspects of the right selection of...

Outside Innovation: How Your Customers Will Co-Design Your Company's Future

• ISBN:
• 0061135909
• Authors:
• Patricia B. Seybold

How dynamic businesses of every size can unleash innovation by inviting customers to co–design what they do and make. Reading line: The 8 Roles Customers Play in Trend–Setting Companies The refrain is familiar for Patricia Seybold in her journeys as a top technology and management strategist: "I want our company to be acknowledged as the most admired and most customer–valued in our industry and to be recognized as the company that has...

Intangible Management: Tools for Solving the Accounting and Management Crisis

• ISBN:
• 0126633517
• Authors:
• Ken Standfield

For the recorded history of management, the world has managed value creation according to what can be seen, touched and proven. In today's knowledge-based economy, value creation is derived primarily from how well firms manage intangibles (knowledge, service, expectations, response time, innovation, change management, etc). The large capital outlays that signified the manufacturing economy are no longer required. In fact, such 'tangibles' now...

Theory and Practice of Concurrency

• ISBN:
• 0136744095
• Authors:
• A. W. Roscoe

Since Professor Hoare's book Communicating Sequential Processes was first published, his notation has been extensively used for teaching and applying concurrency theory. The most significant development since then has been the emergence of tools to support the teaching and industrial application of CSP. This has turned CSP from a notation used mainly for toy examples into one which can and does support the description of industrial-sized...

Hybrid Factory: The Japanese Production System in The United States

• ISBN:
• 0195079744

As Japanese automotive and electronics firms have expanded their operations into the United States more attention has been focused on Japanese management and manufacturing. In Hybrid Factory a team of Japanese and American scholars explores the potential for the effective transfer of Japanese management and production systems that have been credited with giving Japanese firms their competitive superiority to a much different national culture....

Dragon Multinational: A New Model of Global Growth

• ISBN:
• 0195121465
• Authors:
• John A. Mathews

Describes the extraordinary success of a handful of multinationals from the 'Periphery' in globalizing their operations extremely rapidly. Offers unprecedented opportunities for firms that know how to enmesh themselves in global networks.

Knowledge Governance: Processes and Perspectives

• ISBN:
• 0199235929

While there are many books on knowledge management, knowledge governance is a concept that has not been so well explored, and is much less understood. Knowledge governance refers to choosing structures and mechanisms that can influence the processes of sharing and creating knowledge. The book argues that knowledge governance is a distinct issue in management and organization because knowledge processes differ on several dimensions from routine...

Spectacular Power in the Greek and Roman City

• ISBN:
• 0199242348
• Authors:
• Andrew Bell

Andrew Bell's analysis of the power of prestige in civic communities of the ancient world demonstrates the importance of crowds' aesthetic and emotional judgement upon leaders and their ambitious claims for immediate and lasting significance; and also finds consideration of this dynamic still to be valuable for modern citizens. An initial discussion of the fall of Ceausescu in 1989 prompts theoretical considerations about the inseparability of...

Reflections on Water: New Approaches to Transboundary Conflicts and Cooperation (American and Comparative Environmental Policy)

• ISBN:
• 026202487X

A text exploring and considering alternatives and new approaches in transboundary conflicts and cooperation in the human relationship with water. Argues that this relationship must move beyond rationalist definitions of water as a commodity to encompass the other purposes of water in human life. Hardcover, softcover also available. DLC: Water-supply--Management.

Agency, Democracy, and Nature: The U.S. Environmental Movement from a Critical Theory Perspective

• ISBN:
• 0262522810
• Authors:
• Robert J. Brulle

In this book Robert Brulle draws on a broad range of empirical and theoretical research to investigate the effectiveness of U.S. environmental groups. Brulle shows how Critical Theory--in particular the work of Jürgen Habermas--can expand our understanding of the social causes of environmental degradation and the political actions necessary to deal with it. He then develops both a pragmatic and a moral argument for broad-based democratization...

Design for Six Sigma (Financial Times Series)

• ISBN:
• 0273662694
• Authors:
• Subir Chowdhury

Six Sigma -- the management strategy Jack Welch attributes GE's phenomenal success to -- is being implemented by many leading organizations looking for dramatic profit increases and improved customer satisfaction. But Six Sigma in production is less than half the story -- Six Sigma in design is where the money is. If you change a product after it is launched it will cost you 1,000 times more than if you made those changes during the design...

Direct Marketing in Action: Cutting-Edge Strategies for Finding and Keeping the Best Customers

• ISBN:
• 0275992233

In many ways, mass marketing--broadcasting one's message to a large and anonymous population of potential customers--no longer works. In a marketplace increasingly defined by customer categories with high expectations for service, quality, and responsiveness, companies are discovering that they must invest more heavily in reaching and communicating with their customers directly in order to stay competitive. But to many consumers, direct...

The Entrepreneur's Guide to Managing Information Technology

• ISBN:
• 0275995453
• Authors:
• CJ Rhoads

Software. Hardware. Networks. Wireless. Entrepreneurs face a bewildering array of choices and decisions when it comes to incorporating technology into the fabric of their businesses. Yet nothing could be more important these days. Aligning information technology (IT) with business strategy is essential to meet and beat the competition. As business strategy and technology expert CJ Rhoads shows, managing information technology effectively is an...

Timeless Management

• ISBN:
• 0333980808
• Authors:
• Alan Coppin, John Barratt

Today’s managers are bombarded with a constant stream of management fads and fashions, each claiming to be the key to business success. In this book, Coppin and Barratt draw on their experience of managing change in the Historic Royal Palaces to show that successful management techniques are timeless, simple, and based on common sense. Looking back at great leaders and organizations, they identify concepts, ideas, and applications that have...

Case Studies in Engineering Design

• ISBN:
• 0340691352
• Authors:
• Cliff Matthews

A multidisciplinary introduction to engineering design using real-life case studies. Case Studies in Engineering Design provides students and practising engineers with many practical and accessible case studies which are representative of situations engineers face in professional life, and which incorporate a range of engineering disciplines. Different methodologies of approaching engineering design are identified and explained prior to their...

The 10 Second Internet Manager

• ISBN:
• 0375416382
• Authors:
• Mark Breier

5 CDs / 5 hours Today, every manager is an Internet manager. And it doesn't matter whether you're an Internet pioneer, a panicked manufacturer, or a retailer trying to cope--every manager needs help. In The 10-Second Internet Manager , Mark Breier, an online expert, offers the tools and tricks that have made him an Internet success. A noted Internet management consultant, Mark Breier was previously president and CEO of Beyond.com and...

Applied Computational Materials Modeling: Theory, Simulation and Experiment

• ISBN:
• 038723117X

The scope of the proposed book is to identify and emphasize the successful link between computational materials modeling as a simulation and design tool and its synergistic application to experimental research and alloy development. Hence, the purpose of this book is to provide a more balanced perspective of the role that computational modeling can play in every day research and development efforts. This will be done by presenting a series of...

Structural Sensitivity Analysis and Optimization 1

• ISBN:
• 038723232X
• Authors:
• Kyung K. Choi, Nam-Ho Kim

Structural design sensitivity analysis concerns the relationship between design variables available to the design engineer and structural responses determined by the laws of mechanics. The dependence of response measures such as displacement, stress, strain, natural frequency, buckling load, acoustic response, frequency response, noise-vibration-harshness (NVH), thermo-elastic response, and fatigue life on the material property, sizing,...

Woman's Relationship with Herself: Gender, Foucault and Therapy (Women and Psychology)

• ISBN:
• 0415331277
• Authors:
• Helen O'Grady

Woman's Relationship with Herself explores the relationship women have with themselves and demonstrates how this relationship is often dominated by debilitating practices of self-surveillance. Employing Foucault's notion of panoptical power, Helen O'Grady illuminates the link between this kind of self-surveillance and the broader mechanisms of social control, arguing that these negative practices prevent women from enjoying a satisfying,...

Traditional Medicines for Modern Times: Antidiabetic Plants (Traditional Herbal Medicines for Modern Times)

• ISBN:
• 0415334640

The increasing prevalence of diabetes mellitus world-wide is an issue of major socio-economic concern. Scientific interest in plant-derived medicine is steadily rising, yet there is often a wide disparity in the caliber of information available. A detailed compilation of scientific information from across the globe, Traditional Medicines for Modern Times: Antidiabetic Plants highlights the potential role of dietary and medicinal plant materials...

International Business: Strategy and the Multinational Enterprise

• ISBN:
• 0415800579
• Authors:
• John B. Cullen, K. Praveen Parboteeah

This book covers the same material and more when compared with other international business texts, yet it is priced for the student’s pocketbook. A new international business text for a new and ever changing global environment. With a unique chapter covering International E-Commerce, Cullen is written in a unique way. Issues link the chapters. The logic is that to choose and implement strategies in international business, you need to...

Psychotherapist Revealed: Therapists Speak About Self-Disclosure in Psychotherapy

• ISBN:
• 0415963834

In this edited volume, the real dialogue begins. Therapists speak openly and honestly about their self-disclosure practices, decisions and clinical dilemmas. Bloomgarden and Mennuti bring together research, training and tales from their clinical experience to illuminate lessons derived from their own journeys toward judicious, balanced self-disclosure practices. In a readable fashion, the stories highlight a variety of self-disclosure and...

Approaches to Design and Synthesis of Antiparasitic Drugs (Pharmacochemistry Library)

• ISBN:
• 0444894764

This book presents a comprehensive and up to date account of the chemotherapy of parasitic diseases, both human and veterinary. The book starts with an overview of parasitic diseases. The body of the book is divided into two parts: antihelminthic drugs, and antiprotozoal drugs. Both parts start with chapters highlighting the 'biochemical targets' available for chemotherapeutic interference. Individual chapters deal with one chemical class of...

Salesforce.com For Dummies (For Dummies (Computer/Tech))

• ISBN:
• 047004893X
• Authors:
• Tom Wong, Liz Kao

So you have something to sell or you work for a business using salesforce.com, but you’re not quite sure how to maximize your profits with it? Never fear! Salesforce.com for Dummies shows you the quick-and-easy way to start selling your product or service online without the confusion or fuss. With an emphasis on customer relationship management, this hands-on guide helps you manage accounts, market your products, and improve service. Whether...

Active Credit Portfolio Management in Practice (Wiley Finance)

• ISBN:
• 0470080183
• Authors:
• Jeffrey R. Bohn, Roger M. Stein

State-of-the-art techniques and tools needed to facilitate effective credit portfolio management and robust quantitative credit analysis Filled with in-depth insights and expert advice, Active Credit Portfolio Management in Practice serves as a comprehensive introduction to both the theory and real-world practice of credit portfolio management. The authors have written a text that is technical enough both in terms of background and...

Managing for Sales Results: A Fast-Action Guide for Finding, Coaching, and Leading Salespeople

• ISBN:
• 0470173270
• Authors:
• Ron Marks

This book looks at various methods for recruiting salespeople, from the traditional to the radical, and shows you how to make the smartest, most profitable hiring decisions for your team. It argues that sales managers should put more emphases on coaching and recruiting, making it a priority for your sales organization. With the right recruiting and training strategies, you can find a constant stream of qualified candidates and beat your...

Mastering System Center Configuration Manager 2007 R2

• ISBN:
• 047017367X
• Authors:
• Chris Mosby, Ron D. Crumbaker, Christopher W. Urban

Mastering System Center Configuration Manager 2007 provides intermediate and advanced coverage of all aspects of the product, including planning and installation, upgrading Systems Management Server 2003, deploying software and operating systems, security, monitoring and troubleshooting, and automating and customizing SCCM 2007 with scripts. The authors take a hands-on approach by providing many real-world scenarios to show readers how to use...

Microsoft® Office SharePoint® Server 2007: A Beginner's Guide

• ISBN:
• 0071493271
• Authors:
• Ron Gilster

Set up and administer a SharePoint Server 2007 environment Get started on Microsoft Office SharePoint Server 2007 quickly and easily with help from this step-by-step guide. Using clear instructions, Microsoft Office SharePoint Server 2007: A Beginner's Guide shows you how to set up and configure SharePoint Server, collect and store data, build lists and libraries, and enable enterprise search capabilities. You'll learn how to create portals and...

Implementing ITIL Configuration Management

• ISBN:
• 0132425939
• Authors:
• Larry Klosterboer

Pra ctical, Real-World ITIL Configuration Management–From Start to Finish   The IT Infrastructure Library® (ITIL) places the “best practices” in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively, and drives greater business value from all your IT investments. The core of ITIL is configuration management: the discipline of identifying, tracking, and controlling your IT...

Knowledge Creation and Management: New Challenges for Managers

• ISBN:
• 0195159624
• Authors:
• Kazuo Ichijo, Ikujiro Nonaka

This book presents the latest management ideas in knowledge creation and management in readable and non-technical chapters. Leading experts have contributed chapters in their fields of expertise. Each distils his or her subject in a chapter that is accessible to managers who want to learn what can be applied to their organizations without the distracting details of research methodology. Each chapter, however, is based on careful research. The...

Great Minds in Management: The Process of Theory Development

• ISBN:
• 0199276811

In Great Minds in Management, Ken G. Smith and Michael A. Hitt have brought together some of the most influential and original thinkers in management. Their contributions to this volume not only outline their landmark contributions to management theory, but also reflect on the process of theory development, presenting their own personal accounts of the gestation of these theories. The result is not only an ambitious and original panorama of the...

Structure Function Relationships of Human Pathogenic Viruses

• ISBN:
• 0306467682

"Structure-Function Relationships of Human Pathogenic Viruses" provides information on the mechanisms by which viruses enter the cell, replicate, package their DNA into capsids and mature into new virions. The relation between structural features and the pathogenicity and oncogenicity of some of the most relevant human viral pathogens are demonstrated and the acquisition of defense mechanisms through virus-host interactions are presented. In...

Advanced Windows Debugging

• ISBN:
• 0321374460
• Authors:
• Mario Hewardt, Daniel Pravat

&> -- Bob Wilton, Escalation Engineer, Critical Problem Resolution Team, Microsoft   “An excellent reference for both intermediate and advanced debuggers: highly practical, and filled with tricks and strategies. This book stands out from all other Win32 debugging literature, thanks to its in-depth examples–including resolving intricate problems like stack and heap corruptions.” -- Kinshuman, Development Lead, Windows Core OS Division,...

Optimal Control and Dynamic Games: Applications in Finance, Management Science and Economics (Advances in Computational Management Science)

• ISBN:
• 0387258043

Optimal Control and Dynamic Games has been edited to honor the outstanding contributions of Professor Suresh Sethi in the fields of Applied Optimal Control. Professor Sethi is internationally one of the foremost experts in this field. He is, among others, co-author of the popular textbook "Sethi and Thompson: Optimal Control Theory: Applications to Management Science and Economics". The book consists of a collection of essays by some of the best...

The Second Sophistic: A Cultural Phenomenon in the Roman Empire

• ISBN:
• 0415099889
• Authors:
• Graham Anderson

Graham Anderson provides a comprehensive view of the Second Sophistic, the single most important movement in 2nd century literature. Texts from this period, unlike most contemporaneous prose, came to be written as entertainment literature rather than being confined to historical subjects.Anderson describes the cultural aspirations sought by Greek sophists in the Roman Empire as well as their skills in public speaking which enabled them to...

From European Community to European Union: An Historical and Political Survey

• ISBN:
• 0415142652
• Authors:
• R. Mcallister

The evolution of the European Community has not followed a smooth path on the way to European Union. Richard McAllister's comprehensive history considers a number of key episodes and periods that have had a long-term impact in shaping the European Community, providing a reminder of key battles to date. Community institutions, member states and non-members have all sought to mold the European Community according to their individal wishes....

Roman Eastern Frontier and the Persian Wars: 363-628 AD, a Narrative Sourcebook (Pt. 2)

• ISBN:
• 0415146879

Late Antiquity was an eventful period on the eastern frontier of the Roman empire. From the failure of the Emperor Julian's invasion of Persia in 363 AD to the overwhelming victory of the Emperor Heraclius in 628, the Romans and Persians were engaged in almost constant conflict. This book, sequel to the volume covering the years 226-363 AD, provides translations of key texts on relations between the opposing sides, taken from a wide range of...

Childhood, Class and Kin in the Roman World

• ISBN:
• 0415235782
• Authors:
• Suzanne Dixon

Experts assess ault to hear the voices of Roman children, vast range of evidence-inscriptions, burial data, domesticof architecture, sculpture, and the law, as well as Christianhe and dream-interpretation literature-to give a voice to Roman children, women and slaves.

Cannae: The Experience of Battle in the Second Punic War

• ISBN:
• 0415261473
• Authors:
• Gregory Daly

On a hot, dusty summer's day in 216 BC, the forces of the Carthaginian general Hannibal faced the Roman army in a dramatic encounter at Cannae. Hannibal slaughtered the much larger Roman army. It was the high point of his military career. Massively outnumbered, they nevertheless won an astonishing victory-one that left more than 50,000 Romans dead. Gregory Daly's enthralling narrative recreates the infamous battle and provides a compelling...

Marketing: The Basics (Basics (Routledge Hardcover))

• ISBN:
• 0415380804
• Authors:
• Moore/Pareek

Marketing: The Basics is a clear, concise resource for students or practitioners looking to improve their understanding of marketing fundamentals in a global context. Covering the basic functions of marketing, its role in corporate decision-making and the importance of competitive strategies, this accessible text provides international perspectives on the areas discussed through examples of practice from North America, Asia, Europe and the...

Who Said So The Questions Revolutionary Businesses Ask That Make Them Successful

• ISBN:
• 0470212802
• Authors:
• Michael E. Parker

In Who Said So?, Michael Parker introduces you to the unique leadership philosophy known as Value-Centered Management. Using the exciting, creative format of a business narrative, the book contrasts the familiar pains of traditional business management with Value-Centered Management by contrasting the opposing style of father and son managers. Following this enlightening business tale, you’ll learn how to focus your business on what your...

Not Everyone Gets A Trophy: How to Manage Generation Y

• ISBN:
• 0470256265
• Authors:
• Bruce Tulgan

This book will frame Generation Y (children born between 1978-1991) for corporate leaders and managers at time when the corporate world is desperate to recruit and retain worked in this age group. It will debunk dozens of myths, including that young employees have no sense of loyalty, won't do grunt work, won't take direction, want to interact only with computers, and are only about money. This book will make a unique contribution in four key...

The Milkshake Moment: Overcoming Stupid Systems, Pointless Policies and Muddled Management to Realize Real Growth

• ISBN:
• 0470257466
• Authors:
• Steven S. Little

Growth is the central focus of every business, yet many businesses continually find ways to shoot themselves in the foot. In Milkshake Moment , Steven Little shows you how to identify and overcome the stifling behaviors built into your organization and get you back on track to substantive change and real growth. Read Milkshake Moment and find out how to ditch the pointless policies and stupid rules so you can give your customers what they really...

Active Directory For Dummies (For Dummies (Computer/Tech))

• ISBN:
• 0470287209
• Authors:
• Steve Clines, Marcia Loughry

Whether you’re new to Active Directory (AD) or a savvy system administrator looking to brush up on your skills, Active Directory for Dummies, 2nd Edition will steer you in the right direction! Since its original release, Microsoft’s implementation of the lightweight directory access protocol (LDAP) for the Windows Server line of networking software has become one of the most popular directory service products in the world. If you are...

Prove It before You Promote It: How to Take the Guesswork Out of Marketing

• ISBN:
• 0470381183
• Authors:
• Steve Cuno

Combining hard science and marketing practice, Prove It Before You Promote It draws on marketing case studies and scientific evidence to help marketers eliminate bias, emotion, and common cognitive errors in order to make better, evidence-based marketing decisions. This book explodes the most common and costly marketing myths and draws on real, proven science to reveal how people actually behave in the marketplace—and how you can use that to...

Smart Green: How to Implement Sustainable Business Practices in Any Industry - and Make Money

• ISBN:
• 0470387793
• Authors:
• Jonathan Estes

"Do you think going green will give you a competitive advantage, even save you money? Do you think your customers are more likely to buy if you are green? Do you want to do better by the environment and your community? If so, you are not alone. Many feel the need to go green. Jonathan Estes in Smart Green turns this need into value and lays out the steps for going green.?Read it and get ahead of your competition and the green tsunami sweeping...

The New Leader's 100-Day Action Plan: How to Take Charge, Build Your Team, and Get Immediate Results

• ISBN:
• 0470407034
• Authors:
• George B. Bradt, Jayme A. Check, Jorge E. Pedraza

The New Leader's 100-Day Action Plan, and the included downloadable forms, has proven itself to be a valuable resource for new leaders in any organization. This revision includes 40% new material and updates -- including new and updated downloadable forms -- with new chapters on: * A new chapter on POSITIONING yourself for a leadership role * A new chapter on what to do AFTER THE FIRST 100 DAYS * A new chapter on getting PROMOTED FROM WITHIN and...

Managing Service Level Quality: Across Wireless and Fixed Networks

• ISBN:
• 0470848480
• Authors:
• Peter Massam

QoS (Quality of Service) and Network Management are old topics. However, the fusion of IP style multimedia and wireless networks (3G) means that network managers who might previously have dealt with one or the other, must now manage and provide service guarantees for the both. This is where Managing Service Level Quality across Wireless and Fixed Networks steps in... It begins by examining the mechanisms that already existed in fixed IP data...

Global and Transnational Business: Strategy and Management

• ISBN:
• 0470851260
• Authors:
• George Stonehouse, David Campbell, Jim Hamill, Tony Purdie

In this new edition of a successful textbook the authors assess the turbulent environment in which international businesses operate and the approaches to strategy formulation and implementation which can be adopted. They also examine the functional and operational management of companies and fuse together the theoretical and empirical aspects of international management. New material includes coverage of leadership in transnational companies,...

Quality of Service Control in High-Speed Networks

• ISBN:
• 0471003972
• Authors:
• H. Jonathan Chao, Xiaolei Guo

The explosion of traffic over data communications networks has resulted in a growing demand for Quality of Service (QoS) techniques to ensure network reliability, particularly in regard to e-commerce applications. Written by two experts in the field, this book covers the implementation of QoS techniques from an engineering point of view. Readers will find practical, up-to-date coverage of all key QoS technologies, real-world engineering examples...

Specialty Shop Retailing: How to Run Your Own Store Revised

• ISBN:
• 0471212644
• Authors:
• Carol L. Schroeder

Innovative Ideas for Retail Success "A well-written book that covers all aspects of specialty retailing. A wonderful resource for anyone in retail or thinking about opening a shop." –Kim Mack, Vice President, Crabtree & Evelyn "Specialty Shop Retailing is a bonanza of savvy ideas and an excellent road map to success in specialty retailing.... Schroeder apparently has done it all, or most–and, thankfully, shes willing to share it with the...

Managing Scientists: Leadership Strategies in Scientific Research

• ISBN:
• 0471226149
• Authors:
• Alice M. Sapienza

As any scientist working in today’s research environment will tell you, poor management is more than a nuisance at the edges of laboratory work. Scientists are human beings first, and ineffective leadership will wreak havoc. Labs will get thrown into turmoil, personality conflicts will undermine teamwork, discrimination will isolate group members, and the creativity so essential to truly great work will vanish. To say that leadership quality...

The Fast Forward MBA in Business Planning for Growth (Fast Forward MBA Series)

• ISBN:
• 0471345482
• Authors:
• Philip Walcoff

The Fast Forward MBA in Business Planning for Growth gives you a strategy for success! Is your company at a standstill, or is it growing but without the focus and strategy it needs for sustained and continued growth? Do you have an idea for a business but no idea where to start? Business planning is vital to the growth and survival of any company, but only an action-oriented plan can give your business the steady growth it needs to survive and...

Professional Practice for Interior Designers, 3rd Edition

• ISBN:
• 0471384011
• Authors:
• Christine M. Piotrowski ASID IIDA

The tools needed to create and manage a thriving interior design practice This essential sourcebook provides all of the information needed to establish and manage a productive, profitable interior design firm. Filled with savvy business and career advice, Professional Practice for Interior Designers, Third Edition delivers updated and expanded coverage of the full range of legal, financial, management, marketing, administrative, and ethical...

Valuation: Setting Sound Business Goals

• ISBN:
• 0471386545
• Authors:
• George M. Norton III

A professional’s guide to assessing value, developing strategy, and achieving goals "George Norton has made the complex subject of business valuation and value creation understandable. The book is a straightforward, ‘how-to’ guide for business owners, CEO’s and other senior executives that links strategy and tactics to long-term stakeholder satisfaction. For a business book it is not only a ‘good read,’ it is a ‘must read. ’ "...

Special Events: Twenty-First Century Global Event Management (The Wiley Event Management Series)

• ISBN:
• 0471396877
• Authors:
• Joe Goldblatt

THE WILEY EVENT MANAGEMENT SERIES From the foremost authority on event management The only comprehensive guide to the research, design, coordination, evaluation, and marketing of all types of special events The future is bright for event managers equipped with the essential training and skills required to research, plan, schedule, organize, and market special events anywhere in the world. In this Third Edition of his definitive guide to the...

The EVA Challenge: Implementing Value Added Change in an Organization

• ISBN:
• 0471405558
• Authors:
• Joel M. Stern, John S. Shiely, Irwin Ross

Praise for The EVA Challenge "The EVA Challenge provides helpful insights for both the beginner and the advanced EVA practitioner. Its real-life examples illustrate how the practical application of shareholder value orientation can align the goals of all organizational levels, motivate management by linking compensation to EVA performance, and bring additional value to shareholders."–Dr. Karl-Hermann Baumann, Chairman of the Supervisory Board...

Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies

• ISBN:
• 0471423289
• Authors:
• Paul R. Niven

Hands-on guidelines for using the Balanced Scorecard within mission-driven organizations Today’s insistence on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies are also finding that, as financial resources decrease and demand for results increases, they too must institute performance goals along with programs and processes to consistently progress toward those goals. Balanced...

Driving Your Company's Value: Strategic Benchmarking for Value

• ISBN:
• 0471648558
• Authors:
• Michael J. Mard, Robert R. Dunne, Edi Osborne, James S. Rigby Jr.

Driving Your Company's Value: Strategic Benchmarking for Value is a step-by-step book presenting a valuation-oriented methodology that helps companies maximize shareholder value. It offers clear, concise, and concrete methods for management to create and preserve value, complete with case study applications. In an easy-to-read format, it brings together the aspects of the Financial Accounting Standards Boards' new performance measurements, the...

Wireless LAN Radios: System Definition to Transistor Design (IEEE Series on Digital & Mobile Communication)

• ISBN:
• 0471709646
• Authors:
• Arya Behzad

Wireless LAN Radios presents a sophisticated overview of the subject, covering theory while also emphasizing the practical aspects of this promising technology. Coverage includes 802.11 flavors and system requirements; receiver and transmitter radio architectures; analog impairments and issues; key radio building blocks; calibration techniques; case studies; and a brief discussion of 802.11n. It offers a meaningful presentation of real-world...

Resorts: Management and Operation

• ISBN:
• 047174722X
• Authors:
• Robert Christie Mill

Effectively Develop and Manage a Resort Property-Revised and Updated In recent years, the definition of "resort" has expanded to include any facility that provides recreation and entertainment in combination with lodging. Revised and updated for these changes, Resorts: Management and Operation, Second Edition covers both new trends, like the increasing popularity of timeshares and cruise ships, and tried-and-true businesses like ski areas, golf...

Discourses on Livy (Dover Value Editions)

• ISBN:
• 0486461890
• Authors:
• Niccolo Machiavelli

This influential study contrasts the practices of ancient Rome with those of the author's 16th-century contemporaries. Machiavelli's The Prince offers advice on ruling a kingdom; this treatise explains the structure and benefits of a republic. Topics include establishing a republic's internal structure, conducting warfare, and exhibiting leadership qualities.

Time Management for System Administrators

• ISBN:
• 0596007833
• Authors:
• Thomas A Limoncelli

Time is a precious commodity, especially if you're a system administrator. No other job pulls people in so many directions at once. Users interrupt you constantly with requests, preventing you from getting anything done. Your managers want you to get long-term projects done but flood you with requests for quick-fixes that prevent you from ever getting to those long-term projects. But the pressure is on you to produce and it only increases with...

Essential SharePoint 2007: A Practical Guide for Users, Administrators and Developers

• ISBN:
• 0596514077
• Authors:
• Jeff Webb, Webb Jeff

If you're considering the vastly improved 2007 version of SharePoint, this concise, practical and friendly guide will teach you how to get the most from the latest version of Microsoft's information-sharing and collaboration platform. Essential SharePoint 2007 demonstrates how your business can use SharePoint to control documents, structure workflow, and share information over the Web using standard tools business users already know -- Microsoft...

SharePoint 2007: The Definitive Guide

• ISBN:
• 0596529589
• Authors:
• James Pyles, Christopher M Buechler, Bob Fox, Murray Gordon, Michael Lotter, Jason Medero, Pyles James, Prussak Piotr, Regan Christopher, Buechler Christopher, Fox Bob, Gordon Murray, Lotter Michael, Medero Jason, Mehta Nilesh

For any organization that wants to use Windows SharePoint Services to share and collaborate on Microsoft Office documents, this book shows administrators of all levels how to get up and running with this powerful and popular set of collaboration tools. Microsoft Windows SharePoint Services technology in Office 2007 is an integrated set of services designed to connect people, information, processes, and systems both within and beyond the...

Timber Designers' Manual

• ISBN:
• 0632039787
• Authors:
• E. C. Ozelton, J. A. Baird

This major reference manual covers both overall and detail design of structural timber, including aspects such as shear deflection, creep, dynamic and lateral stability considerations for flexural members. It has been substantially revised to take account of changes since the last edition, nearly 20 years ago, and to include the latest revision of British Standard BS 5268-2 : 2002, which has brought design concepts closer to European practice...

Microsoft Dynamics CRM 4.0 Unleashed

• ISBN:
• 0672329700
• Authors:
• Marc J. Wolenik, Damian Sinay

Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage.   The authors present clear examples, proven best...

Microsoft® Systems Management Server 2003 Administrator's Companion (Administrators Companion)

• ISBN:
• 0735618887
• Authors:
• Steven D. Kaczmarek

Deliver mission-critical software and updates—and help maximize your organization’s productivity—with the essential administrator’s reference to planning, deploying, and maintaining Microsoft Systems Management Server 2003.

Beyond Diversity Day: A Q&A on Gay and Lesbian Issues in Schools (Curriculum, Cultures, and (Homo)Sexualities)

• ISBN:
• 074252034X
• Authors:
• Arthur Lipkin

Beyond Diversity Day is a handbook for teachers, counselors, administrators, policy makers, parents, and students who want to understand and affirm sexuality differences; promote and protect the well-being of all students; and reduce bigotry, self-hatred, and violence. In question-and-answer format, Arthur Lipkin offers advice to nurture positive relationships among glbt youth, their families, and the schools; welcome glbt families in the school...

Israel and Palestine - Out of the Ashes: The Search for Jewish Identity in the Twenty-first Century

• ISBN:
• 0745319572
• Authors:
• Marc H. Ellis

As the world watches with horror the unfolding events in Palestine and Israel, Marc Ellis, a Jewish American scholar, examines what he sees as a crisis point in Jewish identity. In this book, Ellis offers a vision of Judaism that testifies to an ethical life in our era, based on the principles of justice and community upon which the Jewish faith was founded. Only by addressing the way in which those original principles are being squandered by a...

Occupied Minds: A Journey Through the Israeli Psyche

• ISBN:
• 0745323669
• Authors:
• Arthur Neslen

Israel's founders sought to create a nation of new Jews who would never again go meekly to the death camps. Yet Israel's strength has become synonymous with an oppression of the Palestinians that provokes anger throughout the Muslim world and beyond. How are Israelis able to see themselves as victims while victimising others? What does Israeli Jewish identity mean today? Arthur Neslen explores the dynamics, distortions and incredible diversity...

The European Union: A Critical Guide

• ISBN:
• 0745325068
• Authors:
• Steven P. McGiffen

Praise for the first edition:'A clear and compact overview of the different policy areas of the European Union.' Dusnieuws'McGiffen writes with great clarity and an accessible prose style. He includes the key facts, but is concise enough to ensure that he is never boring. ... This is an invaluable book.'These Tides'For those that want a concise guide to the Brussels maze, written as though people matter, McGiffen's book is a unique starting...

International Encyclopedia of Ergonomics and Human Factors (3 Volume Set)

• ISBN:
• 0748408479

The first encyclopaedic source in this interdisciplinary field. A unique professional reference available in either 3 hardback volumes or CDROM. Pre-publication offer availabe.

Global Account Management: A Complete Action Kit of Tools and Techniques for Managing Big Customers in a Shrinking World

• ISBN:
• 0749445386
• Authors:
• Peter Cheverton

A realistic and pracitical guide to success with the truly "global" customer

Leadership for Innovation: How to Organize Team Creativity and Harvest Ideas

• ISBN:
• 0749448008
• Authors:
• John Adair

Innovate or stagnate: that is the stark challenge facing all businesses today. Creating an innovative climate is essential for positive organizational change, and this demands leaders who can bring about this change. John Adair looks at the links between leadership, creativity, and change. He explores every aspect of this vital business topic in his classic style. This new book will help leaders of all types meet the challenges of innovation and...

Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change

• ISBN:
• 0749453109
• Authors:
• Esther Cameron, Mike Green

Written for students and professionals alike, Making Sense of Change Management is a classic text in the field of change management. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome rather than a dreaded concept. It offers considered insights into the many frameworks, models and ways of approaching change and helps the reader apply the right approach to each...

Retailing Logistics and Fresh Food Packaging: Managing Change in the Supply Chain

• ISBN:
• 0749455179
• Authors:
• Kerstin Gustafsson, Gunilla Jonson, David Smith, Leigh Sparks

The supply of fresh food is being transformed: retailers are gaining increasing power and control from manufacturers, and the location and nature of production is evolving. In Retailing Logistics and Fresh Food Packaging , an international team of practitioners and academics analyze state of the art packaging logistics for fresh food retailing.  Drawing on primary research from the UK, Europe and the USA, their study demonstrates the benefits...

Strategic Information Management, Third Edition: Challenges and Strategies in Managing Information Systems

• ISBN:
• 0750656190

'Strategic Information Management' has been completely up-dated to reflect the rapid changes in IT and the business environment since the publication of the second edition. Half of the readings in the book have been replaced to address current issues and the latest thinking in Information Management. It goes without saying that Information technology has had a major impact on individuals, organizations and society over the past 50 years or so....

Radar and ARPA Manual, Second Edition: Radar and Target Tracking for Professional Mariners, Yachtsmen and Users of Marine Radar

• ISBN:
• 0750664347
• Authors:
• A G Bole, W O Dineley, Alan Wall

Radar and ARPA (Automatic Radar Plotting Aids) are standard systems on all commercial vessels and are widely used in the leisure maritime sector. This fully revised new edition covers the complete radar/ARPA installation and serves as the most comprehensive and up-to-date reference on equipment and techniques for radar observers using older and newer systems alike. Suitable for use both as a professional user's reference and as a training text,...

Introduction to Naval Architecture, Fourth Edition: Formerly Muckle's Naval Architecture for Marine Engineers

• ISBN:
• 0750665548
• Authors:
• E. C. Tupper

The fundamental characteristics of a ship's design, and how they affect its behaviour at sea are of crucial importance to many people involved in the design, construction, operation, and maintenance of all marine vessels. Naval architects and those working in ship design need to understand these principles in depth. Marine engineers must likewise recognise the degree to which their activities are influenced and bounded by these principles....

Introduction to e-Business: Management and Strategy

• ISBN:
• 0750667311
• Authors:
• Colin Combe

An Introduction to e-Business provides the contemporary knowledge of the key issues affecting the modern e-business environment and links theory and practice of management strategies relating to e-business. This book brings together the most cogent themes for an introduction to e-business and constitutes a valuable contribution to formalising common themes for teaching the subject in higher education. It brings together theoretical perspectives...

FileNet: A Consultant's Guide to Enterprise Content Management

• ISBN:
• 075067816X
• Authors:
• Todd R. Groff, Thomas P. Jones

FileNet is the world's leading enterprise content management system. Established in 1982, FileNet practically invented the field of Enterprise Office Document Imaging Systems. FileNet's Image Services is the industry's leading provider of high-volume systems for storing, retrieving, and managing document images, transactional content, workflows, web contents, and other business objects. More than 3,700 organizations worldwide have implemented...

Making Common Sense Common Practice, Third Edition: Models for Manufacturing Excellence

• ISBN:
• 0750678216
• Authors:
• Ron Moore

Presenting the best practices of the best manufacturing companies in the world, this book presents proven models for achieving world-class performance. Using a case study of a fictional company called Beta International, Moore illustrates how to increase uptime, lower costs, increase market share, maximize asset utilization, apply benchmarks and best practices, and improve many other aspects that ultimately raise your company's performance to...

Timeshare Resort Operations: A Guide to Management Practice (Hospitality, Leisure and Tourism)

• ISBN:
• 0750679042
• Authors:
• Randall Upchurch, Conrad Lashley

This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal considerations and professional ethics. Timeshare, or vacation ownership, is a relatively recent leisure phenomenon. It emerged in the late 1950s as a...

Studying Management Critically

• ISBN:
• 0761967362

Text presents a series of critical reflections upon key themes, topics, and emergent issues in management studies. Written by specialists in their respective fields. Hardcover, softcover available.

Managing Software Projects

• ISBN:
• 0763725463
• Authors:
• Frank Tsui

Managing Software Projects is a book for software engineering students and project management professionals in the IT and software industry. It focuses on and tailors the 4 phases of management, planning, organizing, monitoring, and adjusting (POMA), to application on software projects. The tasks and techniques utilized in each of the POMA management phases are discussed with specific software engineering and IT related examples. Drawing from...

Consulting for Dummies

• ISBN:
• 0764550349
• Authors:
• Bob Nelson, Peter Economy

Men and women from all walks of life with all manner of experience and expectations have reasons for becoming independent consultants. Some are leveraging their knowledge to help their clients, and others are simply tired of working for someone else. Still others are looking for a way to make some extra money. The new model for modern-day business calls for skilled workers who can be brought into an organization on short notice, fix a problem,...

Reframing Organizations: Artistry, Choice, and Leadership

• ISBN:
• 0787964271
• Authors:
• Lee G. Bolman, Terrence E. Deal

In this third edition of their best-selling classic, authors Lee Bolman and Terrence Deal explain the powerful tool of "reframing." The authors have distilled the organizational literature into a comprehensive approach for looking at situations from more than one angle. Their four frames view organizations as factories, families, jungles, and theaters or temples: The Structural Frame : how to organize and structure groups and teams to get...

Fast Second: How Smart Companies Bypass Radical Innovation to Enter and Dominate New Markets (J-B US non-Franchise Leadership)

• ISBN:
• 0787971545
• Authors:
• Constantinos C. Markides, Paul A. Geroski

Discover why being a "fast second" is often more financially rewarding than being at the cutting edge. If you get there first, you'll lead the pack, right? Not necessarily! The skill-sets of most established companies, say strategy experts Constantinos Markides and Paul Geroski, are far better suited to scaling up newly created markets pioneered by others (in other words, being "fast seconds") than to creating these markets from scratch. In Fast...

Never Bet the Farm: How Entrepreneurs Take Risks, Make Decisions - and How You Can, Too

• ISBN:
• 0787983667
• Authors:
• Anthony Iaquinto, Stephen Spinelli Jr.

In Never Bet the Farm two leading entrepreneurs, Anthony Iaquinto and Stephen Spinelli, turn much of the so-called expert advice for entrepreneurs on its head. They show that by preparing for setbacks and using a framework that can help reduce risks and simplify decision making, entrepreneurs can increase their probability for success. They refute the idea that there is an ideal entrepreneurial “type,” and show that luck can be as important...

Absolute Beginner's Guide to Launching an eBay Business

• ISBN:
• 0789730588
• Authors:
• Michael Miller

A real-world business book for the explosion of eBay entrepreneurs! Absolute Beginner's Guide to Launching an eBay Business guides you step-by-step through the process of setting up an eBay business, and offers real-world advice on how to run that business on a day-to-day basis and maximize financial success. This book covers determining what kind of business to run, writing an action-oriented business plan, establishing an effective accounting...

The Pristine Dao: Metaphysics In Early Daoist Discourse (S U N Y Series in Chinese Philosophy and Culture)

• ISBN:
• 079146475X
• Authors:
• Thomas Michael

A new reading of Daoism, arguing that it originated in a particular textual tradition distinct from Confucianism and other philosophical traditions of early China.

The Supply-Based Advantage: How to Link Suppliers to Your Organization's Corporate Strategy

• ISBN:
• 0814401554
• Authors:
• Stephen C. Rogers

It's not enough for companies to simply try to find ways to save money through suppliers. If suppliers aren't fully integrated into their corporate strategy, there's no way for companies to ensure that they will continue to save money...and that their supply decisions will fit with changing organizational goals. Blending theory, best practices, and relevant examples, "The Supply-Based Advantage" reveals how to design, build, maintain, and...

Listening to Conflict: Finding Constructive Solutions to Workplace Disputes

• ISBN:
• 0814404294
• Authors:
• Erik J. Van Slyke

Sometimes the most obvious solution is the most effective one--and the one least considered. Take conflict resolution. It's not the persuading, cajoling, arguing, or even trying to win that's going to solve the problem. Instead, the key to finding effective, lasting solutions to combative disputes is simply to listen. Listening, as author Erik J. Van Slyke defines it, isn't the same thing as nodding your head in passive agreement. To really...

Managing Workplace Negativity

• ISBN:
• 0814405827
• Authors:
• Gary S. Topchik

The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization. The diagnosis: workplace negativity. The cure: MANAGING WORKPLACE NEGATIVITY. Workplace negativity may seem like an intangible problem--but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics...

What CEOs Expect From Corporate Training: Building Workplace Learning and Performance Initiatives That Advance

• ISBN:
• 0814406793
• Authors:
• William J. Rothwell, John Lindholm, William G. Wallick

Training is about improving overall organizational performance, and no individual is more accountable for a company's performance than its CEO. It follows, then, that Workplace Learning and Performance professionals (a.k.a. trainers) must learn what chief executives hope to achieve through their company's training efforts, and that they must satisfy the expectations of those executives and other key stakeholders. What CEOs Expect From Corporate...

Deadline!: How Premier Organizations Win the Race Against Time

• ISBN:
• 0814407269
• Authors:
• Dan Carrison

In the world of business, every second counts...and some seconds count more than others. Executives never know when a critical time challenge is going to rear its ugly head, and knowing exactly how to handle it is the only thing that stands between success and failure. Here, based on the author's personal on-site interviews and observations, are the stories of prestigious organizations in a wide variety of industries successfully facing...

Growing Your Company's Leaders: How Great Organizations Use Succession Management to Sustain Competitive Advantage

• ISBN:
• 0814407676
• Authors:
• Robert M. Fulmer, Jay A. Conger

Within the next few years, "baby boomer" leaders and managers will be retiring in huge numbers. From the executive suite on down, the challenge to put the right person in place for every job is becoming acute. The potential shortfall means organizations must put succession planning at the top of their priority lists. Growing Your Company's Leaders offers the results of a study of five global leaders in succession strategy: Dow Chemical, Dell...

The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late

• ISBN:
• 0814408516
• Authors:
• Leigh Branham

More than 85% of managers believe employees leave because they have been pulled away by "more pay" or "better opportunity." Yet, more than 80 percent of employees say it was "push" factors related to poor management practices or toxic cultures that drove them out. This gaping disparity between belief and reality keeps organizations from addressing the costly problems of employee disengagement and regrettable turnover with on-target solutions....

The ROI of Human Capital: Measuring the Economic Value of Employee Performance

• ISBN:
• 0814413323
• Authors:
• Dr. Jac Fitz-enz

We all know that people--not cash, buildings, or equipment--are the lifeblood of any business enterprise. Yet, astonishingly, there has never been a reliable way to quantify the contribution of human capital to corporate profit...until now. In THE ROI OF HUMAN CAPITAL, Jac Fitz-enz draws on years of quantitative and qualitative research by his prestigious Saratoga Institute to provide a breakthrough methodology for measuring the bottom-line...

Get Weird! 101 Innovative Ways to Make Your Company a Great Place to Work

• ISBN:
• 0814471145
• Authors:
• John Putzier

How can companies recruit, retain, train, motivate, and reward great employees--especially in a tight labor market? How can they win new customers and boost sales? The secret is to lighten up and get a little weird! Creativity and productivity can go hand in hand, as this chock-full-of-ideas book amply shows. Like a Christmas stocking crammed with treasures, Get Weird! overflows with irresistible techniques for innovating and problem-solving. It...

Powerhouse Marketing Plans: 14 Outstanding Real-Life Plans and What You Can Learn from Them to Supercharge Your Own Campaigns

• ISBN:
• 0814472192
• Authors:
• Winslow "Bud" Johnson

The best products in the world will fail if they don't have a good marketing plan to spell out exactly how their creators will generate new and continuing sales. Powerhouse Marketing Plans reveals, for the first time, the marketing plans that drive sales for some very well-known products. The book identifies the traits common to these and all other successful plans, and the author provides insightful analysis and a practical framework for...

More Quick Team-Building Activities for Busy Managers: 50 New Exercises That Get Results in Just 15 Minutes

• ISBN:
• 0814473784
• Authors:
• Brian Cole Miller

Most managers, supervisors, and team leaders realize the importance of team-building, but just can’t seem to find the time in their busy schedules. More Quick Team-Building Activities for Busy Managers provides the solution! The book contains 50 all-new exercises that can be conducted in 15 minutes or less, and which require no special facilities, big expense, or previous training experience. Each activity is presented in just a few short...

The First-Time Manager's Guide to Performance Appraisals

• ISBN:
• 0814474403
• Authors:
• Diane Arthur

Conducting performance appraisals can be a daunting prospect, especially for new managers. With the same brand of accessible and sage advice readers have come to rely on from The First-Time Manager, this helpful guide provides straightforward, useful information that will enable anyone to take on this important task with confidence and skill. Filled with ready-to-use tools including sample dialogues, phrases, and documents, as well as plenty of...

Encyclopedia of the Roman Empire (Facts on File Library of World History)

• ISBN:
• 0816045623
• Authors:
• Matthew Bunson

Known for its extraordinarily rich cultural legacy, the Roman Empire is one of the most studied periods of all history. Encyclopedia of the Roman Empire, Revised Edition provides comprehensive and interdisciplinary coverage of the people, place,s events, and ideas of this remarkable period. Spanning almost 500 years of turmoil and triumph, each of the nearly 2,000 entries has been reviewed and updated to fully reflect the most recent advances in...

Industrial Noise Control and Acoustics (Mechanical Engineering (Marcell Dekker))

• ISBN:
• 082470701X
• Authors:
• Randall F. Barron

Discusses useful procedures in the design of industrial noise abatement systems and equipment to reduce the generation and transmission of noise to comply with standards of OSHA, the EPA, and HUD.

Bearing Design in Machinery: Engineering Tribology and Lubrication (Mechanical Engineering (Marcell Dekker))

• ISBN:
• 0824707036
• Authors:
• Avraham Harnoy

Emphasizes basic physical concepts in bearing adoption, arrangement, housing, lubrication, and sealants; alternate bearing types for specific projects; and unique solutions to bearing design problems. Textbook.

Practical Guide to Pressure Vessel Manufacturing (Mechanical Engineering Series, 141)

• ISBN:
• 0824707400
• Authors:
• Sunil Pullarcot

This text explains vessel manufacture and procedures for quality assurance and control, methods for code specification compliance, all stages of the manufacturing process, and promotes uniformity of inspection, testing, and documentation. Analyzing radiographic testing procedures, the book acts as an explanation to the ASME code, features the A to Z of fabrication methodology, discusses NDT, heat treatment, and pad air and hydrostatic tests,...

Handbook of Industrial and Hazardous Wastes Treatment

• ISBN:
• 0824741145

Presenting effective, practicable strategies modeled from ultramodern technologies and framed by the critical insights of 78 field experts, this vastly expanded Second Edition offers 32 chapters of industry- and waste-specific analyses and treatment methods for industrial and hazardous waste materials-from explosive wastes to landfill leachate to wastes produced by the pharmaceutical and food industries. Key additional chapters cover means of...

Techniques in Glycobiology

• ISBN:
• 0824798228

This excellent reference covers state-of-the-art methodologies for plant and animal glycoconjugate analysis;detailing mass spectrometry, nuclear magnetic resonance spectroscopy, glycolipids and new physical methods, O-glycosylation characterization, chromophore and fluorophore labeling of oligosaccharides, separations, exoglycosidases and mapping, and plant glycobiology.

Separation Methods for Waste and Environmental Applications (Environmental Science and Pollution Control Series, 20)

• ISBN:
• 0824799437
• Authors:
• Jack Watson

Relates how to remove contaminants from effluent streams. The book discusses separation of environmental pollutants - enriching, stripping, clarification, benefication, remediation, removal, concentration, purification, and more - and critiques both tried-and-true and newer methods. It covers classical as well as newly emerging means of separating industrial waste and by-products from environmental streams.

GIS Applications for Water, Wastewater, and Stormwater Systems

• ISBN:
• 0849320976
• Authors:
• U.M. Shamsi

Professionals involved in the planning, design, operation, and construction of water, wastewater, and stormwater systems need to understand the productivity-enhancing applications of GIS. Inspired by an ASCE-sponsored continuing education course taught by the author, GIS Applications for Water, Wastewater, and Stormwater Systems focuses on the practical aspects of software and data tools that enable GIS applications. The book documents and...

Macroengineering: An Environmental Restoration Management Process

• ISBN:
• 0849392020
• Authors:
• John Darabaris

Environmental restoration has entered an era of faster, better, cheaper. Uniquely suited to meet all of those requirements, macroengineering has become one of the hottest concepts in the field. Macroengineering: An Environmental Restoration Management Process provides a comprehensive understanding of all the technical, cost, and regulatory issues that an environmental project manager would potentially face on a large scale environmental...

HR Optimization: From Personnel Administration to Human and Organizational Development

• ISBN:
• 087425762X
• Authors:
• Rick Bellingham

Elevate the role of HR to a truly strategic position in your organization Does your organization need more than compliance and reporting from HR? Are you being challenged to add value, act as a strategic partner and develop individual and organizational capabilities? Even if your organization only needs personnel administration, are you optimizing that role? Whatever your organizational reality, this book provides a practical blueprint for HR...

Handbook of Effective Management: How to Manage or Supervise Strategically

• ISBN:
• 0899309232
• Authors:
• Donald W. Huffmire, Jane D. Holmes

Effective management is as much an art as a science. Without it, organizations flounder and fail; with it, people excel and organizations succeed. That's simple in concept, yet difficult to achieve, despite the plethora of writings on the topic and the best practices that have accumulated through decades of example. As the authors demonstrate, the key to success is the integration of strategic concepts and front-line applications-which have, to...

Fast-Track Business Growth: Smart Strategies to Grow without Getting Derailed

• ISBN:
• 0938721887
• Authors:
• Andrew Sherman

This book offers a sound plan for fast growth.

Proceedings of EUCOMES 08: The Second European Conference on Mechanism Science

• ISBN:
• 1402089147

This volume contains most of the papers presented at EUCOMES 2008, the Second European Conference on Mechanism Science. The contributions have been grouped in sessions on Theoretical and Computational Kinematics, History of Mechanism Science, Design Algorithms, Mechanism Designs, Mechanical Transmissions, Gearing Systems, Manipulators, Linkages, Mechanics of Robots, Experimental Mechanics, Dynamics of Multibody Systems, Industrial Applications,...

Armed Forces and Society in Europe (Palgrave Texts in International Relations)

• ISBN:
• 1403903646
• Authors:
• Anthony Forster

The end of the Cold War brought about dramatic changes in the militaries across Europe. The armed forces of former Communist European countries have undergone a double transition: the move to market-based liberal democracies and a rapid movement towards a radically different relationship with the civilian population. NATO has also played a leading role in the change process for the former Eastern Bloc. This book aims to give students a broad...

Partnership and the High Performance Workplace: A Study of Work and Employment Relations in the Aerospace Industry (The Future of Work)

• ISBN:
• 1403917531
• Authors:
• Andrew John Danford, Michael Richardson, Paul Stewart, Martin Upchurch, Stephanie Tailby

The promotion of partnership in the high performance workplace has become central to policy debates on the modernization of employment relations in British industry. This book provides critical insights into the dynamics of partnership by way of in-depth case studies of employee experience in an under-researched industry noted for its high concentrations of skilled workers and graduates.

Who's Who in the Age of Alexander the Great: Prosopography of Alexander's Empire

• ISBN:
• 1405112107

Containing over 800 concise biographies of individuals known from the literary and epigraphic sources for the age of Alexander, this book is the only complete collection of its kind available in English. The entries range from leading commanders in Alexander’s army to the nobles and regional leaders of the Persian empire whom he encountered on his epic campaign. The most significant figures receive detailed coverage, and all entries contain...

Doing Your Dissertation in Business and Management: The Reality of Researching and Writing (Sage Study Skills Series)

• ISBN:
• 1412903513
• Authors:
• Professor Reva Berman Brown

This is a research book with a difference. It tells the truth about the research process. Each phase of a research project is addressed in the simultaneous order in which researchers often undertake them. Importantly, the book recognizes that writing up a research project is rarely organized in the form in which the dissertation is finally presented. Readers are given guidelines to help them assess the kind of researcher they are and the all...

Marketing Without Advertising: Inspire Customers To Rave About Your Business & Create Lasting Success

• ISBN:
• 1413301843
• Authors:
• Michael Phillips, Salli Rasberry, Diana Fitzpatrick

Make your business stand out without the cost of advertising! The best marketing you can do for your business is to concentrate on creating a high-quality operation that customers, employees and other businesspeople will trust, respect and recommend. Marketing Without Advertising teaches small business owners practical strategies to: # encourage customers to spread the good word about your business # attract new customers and gain their trust #...

Knowledge Retention: Strategies and Solutions

• ISBN:
• 1420064657
• Authors:
• Jay Liebowitz

As the baby boomer generation approaches retirement age, many organizations are facing the potential crisis of lost knowledge . Devised to help those organizations who are dependent on the accumulated knowledge of stakeholders, this book details a proactive approach to knowledge retention. Written by Jay Liebowitz, one of the most sought after knowledge management experts, this text explains how to identify at risk knowledge areas, and then...

Long Term Evolution: 3GPP LTE Radio and Cellular Technology (Internet and Communications)

• ISBN:
• 1420072102
• Authors:
• Borko Furht, Syed A. Ahson

With coverage ranging from basic concepts to research grade material including future directions, this handbook is a complete reference for technical information about all aspects of 3GPP LTE. The book details low chip rate, high-speed downlink/uplink packet access (HSxPA)/TDSCDMA EV 1x, LTE TDD, and 3G TDD. It introduces new technologies and covers methodologies to study the performance of frequency allocation schemes. It also discusses the...

You Don't Need an MBA to Make Millions: Secrets of a Serial Entrepreneur

• ISBN:
• 1550226940
• Authors:
• Tim Moore, Carol Davis, Allan Gould

Design Patterns for Flexible Manufacturing

• ISBN:
• 1556179987
• Authors:
• Dennis Brandl

This handy resource defines an effective set of design patterns and rules you should know when applying the widely used ISA-88 industry standards to batch manufacturing (called the S88 design pattern) and continuous and discrete manufacturing (called the NS88 design pattern for non-stop production). The author, who is the chair of the ISA-SP88 committee, developed these patterns and subsequent rules while applying the batch series in several...

Maintaining and Evolving Successful Commercial Web Sites: Managing Change, Content, Customer Relationships, and Site Measurement (The Morgan Kaufmann Series in Data Management Systems)

• ISBN:
• 1558608303
• Authors:
• Ashley Friedlein

Ashley Friedlein's first book, Web Project Management: Delivering Successful Commercial Web Sites , became a bestseller and an essential reference for Web professionals developing new sites. Maintaining and Evolving Successful Commercial Web Sites addresses the realities of successful sites today, namely the notion that maintaining and evolving a site is actually a bigger commitment than launching it. Management wants to maximize returns and...

Mission Possible: Becoming a World-Class Organization While There's Still Time

• ISBN:
• 1559352426
• Authors:
• Kenneth H. Blanchard, Terry Waghorn, Jim Ballard

In the ever growing trend of the downsizing of companies in the '90s, the biggest challenge for both the large corporations and the growing small and medium-size companies is: how can a manager concentrate on improving the existing organization while at the same time keeping a focus and creating an all-important future plan of that same organization? Blanchard offers a new model for improving your present organization while designing its...

Veterinary Practice Management Secrets

• ISBN:
• 1560534001

Veterinary Practice Consultants, Golden, CO. Practical review and reference containing concise answers with pearls, tips, memory aids, and secrets. Bulleted lists and tables are also included. For students. Softcover.

Oracle Distributed Systems

• ISBN:
• 1565924320
• Authors:
• Charles Dye

Oracle provides many tools for designing, developing, administering, and securing distributed database systems. With these tools, data in multiple databases is accessible just as if it were stored in a single database. This book describes how you can use multiple databases and both Oracle8 and Oracle7 distributed system features to best advantage. Aimed at both DBAs and developers, it covers: Benefits and tradeoffs of distributed database...

Value-Added Records Management: Protecting Corporate Assets, Reducing Business Risks 2nd Edition, Updated and Expanded

• ISBN:
• 156720547X
• Authors:
• Karen L. Sampson

Buried in paper? As new technologies, threats of litigation, and the onslaught of e-business innovations change the very nature of work, organizations need ways to safely and properly manage information. This revised and expanded edition of Sampson's earlier classic shows how records and information management practices jointly contribute to an organization's financial well being, be it public or private, non- or for-profit. Recordkeeping...

Traumatic Stress: The Effects of Overwhelming Experience on Mind, Body, and Society

• ISBN:
• 1572300884

Featuring contributions from the worlds's leading experts, this integrated work summarizes the current state of our knowledge about the ways people deal with extreme stress, and the ways in which professionals can help them recover.

Strategic Planning for New & Emerging Businesses: A Consulting Approach

• ISBN:
• 1574101145
• Authors:
• Fred L. Fry, Charles Stoner, Laurence Weinzimmer

This book gives owners of new and/or emerging businesses extensive knowledge of the steps of strategic planning. They learn how to assess the external environment, how to address competitive forces, how to identify internal strengths and weaknesses, and how to and develop a strategic thrust for their emerging enterprises.

Leading Edge Business Planning for Entrepreneurs: Develop Your Vision, Utilize Technology, Obtain Venture Capital, Leverage Your Growth

• ISBN:
• 157410117X
• Authors:
• James B. Arkebauer, Jack Miller

Many new startups require a business plan approach that's not only meticulous and logical, but highly competitive as well. "Leading Edge Business Planning for Entrepreneurs" is directed specifically to the entrepreneur interested in aggressive growth. It incorporates the latest computer and Internet business operating techniques and technologies, and it shows you how to research your business's feasibility in the marketplace. Learn how to craft...

Marketing for the Nonmarketing Executive: An Integrated Resource Management Guide for the 21st Century (Library of Executive Excellence)

• ISBN:
• 1574442864
• Authors:
• Norton Paley

What does a marketing-driven company stand for in the Internet age? As a nonmarketing executive, why should you give any attention to the subject? How would internalizing the fine points of the subject contribute to your effectiveness on the job? In the era of flat or e-business organizational structures, many executives and entrepreneurs suddenly discover they need to know more about marketing than they ever expected. If this sounds like you,...

Acquiring, Processing, and Deploying: Voice of the Customer

• ISBN:
• 1574442902
• Authors:
• M. Larry Shillito

Do you want a better understanding of who your customers are? Do you want to learn how to acquire the customer voice? The next decade will be the decade of the customer. Meeting their wants, needs, and desires better than anyone else will be paramount to your organization's success. Acquiring, Processing, and Deploying Voice of the Customer gives you the tools you need to develop a Voice of the Customer (VOC) plan from beginning to end.Shillito...

Driving Growth Through Innovation: How Leading Firms Are Transforming Their Futures (Business)

• ISBN:
• 1576754952
• Authors:
• Robert B Tucker

Business managers know that cost-cutting measures cannot create long-term growth. Greater revenues require sustained innovation. In this book, Robert B. Tucker provides a practical method any business can use to identify opportunities and encourage innovations that capitalize on them. Readers learn to create an environment that nurtures and rewards innovation; to ensure that creative ideas lead to breakthroughs; and to analyze and predict the...

Courage Goes to Work: How to Build Backbones, Boost Performance, and Get Results

• ISBN:
• 1576755010
• Authors:
• Bill Treasurer

Courage is the elemental, but often overlooked, key to business success. But how do you create a courageous workforce? How can you, as a manager, help your workers to take risks, confront crises, and deal with company and industry changes? Bill Treasurer shows how to systematically develop courage in your employees, just like you develop any other workplace skill. He draws on his years as a top courage-building consultant to offer a proven...

Harvard Business Review on Managing the Value Chain

• ISBN:
• 1578512344

The Harvard Business Review Paperback Series brings managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Gathered in a highly accessible format are the leading minds and landmark ideas that have established the Harvard Business Review as required reading for forward-thinking businesspeople worldwide. As technology and globalization have disrupted traditional operations along the supply...

Harvard Business Review on Breakthrough Leadership

• ISBN:
• 1578518059
• Authors:
• Daniel Goleman, William Peace, William Pagonis, Tom Peters, Jones Gareth

The Harvard Business Review Paperback Series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, here are the leading minds and landmark ideas that have established the Harvard Business Review as required reading for...

LANs to WANs: The Complete Management Guide

• ISBN:
• 1580535720
• Authors:
• Nathan J. Muller

Empowered by today’s high-performance computers interconnected over LANs and WANs, companies are faced with the daunting task of bringing workability to the diversity and complexity of today’s data communications landscape. This new, comprehensive resource addresses key network management challenges, showing you how to: tie together incompatible LANs, meld legacy systems and LANs, extend the reach of LANs with wireless links, protect...

Handbook of Clinical Sexuality for Mental Health Professionals

• ISBN:
• 1583913319
• Authors:
• Stephen Levine

The Handbook of Clinical Sexuality for Mental Health Professionals was designed by psychiatric educators to enable all mental health professionals to more skillfully and competently treat the common sexual concerns of those who seek their help. Written with a deliberate personal supervisory style, this text imparts clear and practical guidance about assessing and treating high prevalence problems that quietly abound in all mental health...

An Introduction to Credit Risk Modeling (Chapman & Hall/Crc Financial Mathematics Series)

• ISBN:
• 158488326X
• Authors:
• Christian Bluhm, Ludger Overbeck, Christoph Wagner

In today's increasingly competitive financial world, successful risk management, portfolio management, and financial structuring demand more than up-to-date financial know-how. They also call for quantitative expertise, including the ability to effectively apply mathematical modeling tools and techniques. An Introduction to Credit Risk Modeling supplies both the bricks and the mortar of risk management. In a gentle and concise lecture-note...

Bayesian Disease Mapping: Hierarchical Modeling in Spatial Epidemiology (Interdisciplinary Statistics)

• ISBN:
• 1584888407
• Authors:
• Andrew B. Lawson

Focusing on data commonly found in public health databases and clinical settings, Bayesian Disease Mapping: Hierarchical Modeling in Spatial Epidemiology provides an overview of the main areas of Bayesian hierarchical modeling and its application to the geographical analysis of disease. The book explores a range of topics in Bayesian inference and modeling, including Markov chain Monte Carlo methods, Gibbs sampling, the Metropolis–Hastings...

Designing Mobile Service Systems (Research in Design Series)

• ISBN:
• 1586037781
• Authors:
• E.A.M. Van De Kar, A. Verbraeck

This publication is the second in the Research in Design series. Design is an effort that enjoys a growing attention in the academic world. At Delft University of Technology design is a recognized part of science. Like other technical universities, Delft is rooted in the engineering field. And in spite of questions like 'what is design', 'what is engineering' and 'what is science', which can be debated in long sessions, and differences that are...

Rich Dad Advisor's Series: Own Your Own Corporation: Why the Rich Own Their Own Companies and Everyone Else Works for Them (Rich Dad's Advisors)

• ISBN:
• 1586214667
• Authors:
• Garrett Sutton, Robert T. Kiyosaki

Bearing the brand name from the #1 New York Times bestseller Rich Dad Poor Dad, OWN YOUR OWN CORPORATION allows listeners to learn very quickly and easily the legal secrets and strategies that the rich have used to run their businesses and protect their assets. OWN YOUR OWN CORPORATION reveals how you as a private citizen can take advantage of incorporating yourself and your business.Such a move can not only save you thousands and thousands of...

Build the Best Data Center Facility for Your Business

• ISBN:
• 1587051826
• Authors:
• Douglas Alger

A comprehensive guide to designing and operating reliable server environments   Keep your data center cool, clean, scalable, and secure Learn the five principles of effective data center design Avoid the natural and man-made hazards that can jeopardize a data center site Learn how to lay out key infrastructure objects within the data center for greatest efficiency, from buffer zones to server rows Apply proven installation methods by studying...

The 2nd Digital Revolution

• ISBN:
• 1591408016
• Authors:
• Stephen J. Andriole

Communicating the essence of business technology management in ways seldom discussed in public, this book looks at how to optimize relationships that have been driven more by sellers than buyers, and more by hype than substance. The IT profession is at a unique flash point in history where there are serious problems—high project failure rate, remnants of the dot com crash, and persistently low capital IT spending—and major opportunities.

Purchasing and Supply Chain Management: Strategies and Realities

• ISBN:
• 1591408997

Through case studies and practical examples, Purchasing and Supply Chain Management: Strategies and Realities illustrates how organizations worldwide can apply strategies for supply chain implementation. This book shows readers how to develop a supply chain strategy and implementation plan and use it to gain an advantage in the 21st century competitive marketplace.

The Complete Idiot's Guide to Business Plans

• ISBN:
• 1592574009
• Authors:
• Gwen Moran, Sue Johnson

Build on that bright idea with a solid business plan. A business plan is invaluable for both new businesses and existing small companies. It helps entrepreneurs analyze their business and the market to stay ahead of the competition, and obtain start-up capital and loans. This book has everything business owners need to create a clear and comprehensive business plan, including guidance on the important decisions that must be made before drafting...

Nagios: System and Network Monitoring

• ISBN:
• 1593270704
• Authors:
• Wolfgang Barth

Nagios: System and Network Monitoring shows how to configure and use Nagios, an open source system and network monitoring tool. Nagios makes it possible to continuously monitor network services (SMTP, POP3, HTTP, NNTP, PING, etc.), host resources (processor load, disk and memory usage, running processes, log files, etc.), and environmental factors (such as temperature). When Nagios detects a problem, it communicates the information to the sys...

Growing Software: Proven Strategies for Managing Software Engineers

• ISBN:
• 1593271832
• Authors:
• Louis Testa

As the technology leader at a small software company, you need to focus on people, products, processes, and technology as you bring your software to market, while doing your best to put out fires and minimize headaches. "Growing Software" is your guide to juggling the day-to-day challenges of running a software company while managing those long-term problems and making sure that your business continues to grow. With practical, hands-on advice,...

The Case Formulation Approach to Cognitive-Behavior Therapy (Guides to Individualized Evidence-Based Treatment)

• ISBN:
• 1593858752
• Authors:
• Jacqueline B. Persons PhD

This eagerly awaited book shows how skillful case formulation addresses a critical challenge in psychotherapy today: how to use empirically supported therapies (ESTs) in real-world clinical contexts. The author explains the basic theories of cognition, learning, and emotion that underlie available ESTs and shows how the theories also guide systematic case formulation. By crafting a sound formulation and continually refining and monitoring it as...

Small Business Clustering Technologies: Applications in Marketing, Management, IT and Economics

• ISBN:
• 159904126X
• Authors:
• Robert C. MacGregor

Small Business Clustering Technologies: Applications in Marketing, Management, Economics, Finance, and IT examines the development and role of small business clusters from a variety of disciplines - economics, marketing, management, and information systems. Unlike many issues that are hampered by ideological problems between disciplines, this book proves that there is an approach suggesting that cluster analysis is truly interdisciplinary. Small...

Outsourcing Management Information Systems

• ISBN:
• 1599041952
• Authors:
• Marc J. Schniederjans

Outsourcing is currently one of the hottest topics in business practices and in particular in the field of management information systems (MIS) education. Outsourcing Management Information Systems focuses on concepts, processes, and methodologies for firms who are planning to undertake, or are currently involved in, outsourcing decisions in the field of management information systems. Outsourcing Management Information Systems helps MIS...

Challenges of Managing Information Quality in Service Organizations

• ISBN:
• 159904420X
• Authors:
• Latif Al-Hakim

Poor quality of data and information can have a harmful impact on decision-making and therefore on the overall effectiveness of an enterprise. Incorrect and misleading information associated with an enterprises production and service provision jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. Challenges of Managing Information Quality in Service Organizations presents cases and...

Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies (Premier Reference Source)

• ISBN:
• 1599049066
• Authors:
• Hanna Oktaba

Software engineering is of major importance to all enterprises; however, the key areas of software quality and software process improvement standards and models are currently geared toward large organizations, where most software organizations are small and medium enterprises. Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies offers practical and useful guidelines, models, and techniques for improving...

Selected Readings on Information Technology and Business Systems Management (Premier Reference Source)

• ISBN:
• 1605660868
• Authors:
• In Lee

Education and research in the field of information technology and business systems management can prove problematic without the proper resources and tools on the most relevant issues, trends, and advancements. Selected Readings on Information Technology and Business Systems Management supplements course instruction and student research with quality chapters focused on key issues concerning technology in business. Containing over 30 chapters...

Virtual Team Leadership and Collaborative Engineering Advancements: Contemporary Issues and Implications (Advances in E-Collaboration)

• ISBN:
• 1605661104
• Authors:
• Ned Kock

Virtual team leadership and collaborative engineering bring teams, product engineering, and processes into the 21st century through the use of e-collaboration technologies. These powerful tools accomplish work efficiently and effectively, whether communication takes place only through e-collaboration technologies or in combination with face-to-face interaction. Virtual Team Leadership and Collaborative Engineering Advancements: Contemporary...

Global Implications of Modern Enterprise Information Systems: Technologies and Applications (Advances in Enterprise Information Systems)

• ISBN:
• 1605661465
• Authors:
• Angappa Gunasekaran

Many companies have encountered pitfalls in their attempts to successfully implement enterprise resource planning (ERP) that have proven nearly insurmountable. Global Implications of Modern Enterprise Information Systems: Technologies and Applications presents useful strategies, techniques, and tools for the successful design, development, and implementation of enterprise information systems (EIS). Through an international collaboration of...

Handbook of Research on Knowledge-intensive Organizations

• ISBN:
• 1605661767
• Authors:
• Dariusz Jemielniak, Jerzy Kociatkiewicz

The concepts of knowledge management and knowledge-intensive work have been developing for quite a while as one of the most critical components to organizational success. Despite its importance across the globe, there has never been a truly international resource to address the issues, trends, and theories involved in this area of study. The Handbook of Research on Knowledge-Intensive Organizations offers an international collection of studies...

Managing Value-based Organizations: It's Not What You Think (New Horizons in Management Series)

• ISBN:
• 184064981X
• Authors:
• Bruce Hoag, Cary L. Cooper

'This is a well researched and thoroughly readable work. As well as giving a comprehensive and clear history of organisations and their evolving forms, it manages to explain the implications of this to practitioners today. In particular the entire discussion of the value based organisation and what this means for the exploitation of knowledge, organisational learning and innovation are relevant to younger, knowledge based organisations. The...

Roman Legionary 58 BC-AD 69

• ISBN:
• 1841766003
• Authors:
• Ross Cowan

The period 31 BC-AD 43 saw the greatest expansion of the Roman Empire. In 31 BC Octavian defeated Antony at the battle of Actium and remodelled the semi-professional Roman army into a permanent force of 28 legions. Octavian became the first emperor (Augustus) and under his leadership the legions conquered northern Spain, all Europe south of the Danube line and Germany west of the Elbe. The legionaries exemplified the heroic culture of the Roman...

Warrior 72: Imperial Roman Legionary AD 161-284

• ISBN:
• 1841766011
• Authors:
• Ross Cowan

Between AD 161 and 244 the Roman legions were involved in wars and battles on a scale not seen since the late Republic. Legions were destroyed in battle, disbanded for mutiny and rebellion and formed to wage wars of conquest and defence. This volume explores the experience of the imperial legionary, concentrating on Legio II Parthica. Raised by the emperor Septimus Severus in AD 193/4, it was based at Albanum near Rome and as the emperor's...

Roman Legionary Fortresses 27 BC-AD 378

• ISBN:
• 1841768952
• Authors:
• Duncan Campbell

The concept of a legionary fortress as a permanent structure dates from the reign of Augustus (27 BCâ€"AD 14). It is only from that time that we find a standing army distributed around the empire, and their permanent fortresses developed from the temporary field fortifications of the legions on campaign. This book describes the development, design and construction of these fortresses throughout the length and breadth of the Empire. It also...

Realizing Community Futures: A Practical Guide to Harnessing Natural Resources

• ISBN:
• 184407384X
• Authors:
• Jerry Vanclay, Ravi Prabhu, Fergus Sinclair

What is the power of a collectively imagined future? Women in rural Zimbabwe imagine a future of prosperity and education for their children and then they take collective action to care for the wild grasses that guarantees their livelihood as broom-makers, and their children’s futures. In India, "The Rivermaker" helps his village neighbors to picture and then build a future of agricultural wealth and prosperity through direct management of...

Integrated Water Resources Management in Practice: Better Water Management for Development

• ISBN:
• 1844076490

A Thai Herbal

• ISBN:
• 1844090043
• Authors:
• C. Pierce Salguero

A practical guide to the traditional herbalism of Thailand, written for the beginning herbalist, or for the general reader with a curiosity about the fascinating topic of holistic health and Asian medicine. Contains an overview of the history, theory and spirituality of traditional Thai medicine, with a focus on the application to modern Western life.

The Walls of Rome (Fortress)

• ISBN:
• 1846031982
• Authors:
• Nic Fields

Having defeated a Germanic invasion of northern Italy, the Emperor Aurelian surrounded Rome with a powerful circuit of walls. This great fortification is one of the best preserved of all city walls in the Roman Empire and remains a dramatic feature of Rome today, representing the most emblematic and the most enduring monument of Aurelian's age. Nothing else so eloquently demonstrates that, by Aurelian's day, the empire was on the defensive....

The Delft Systems Approach: Analysis and Design of Industrial Systems

• ISBN:
• 1848001762
• Authors:
• Hans P. M. Veeke, Jaap A. Ottjes, Gabriël Lodewijks

The pace of development in knowledge and know-how in the Organisation Sciences, Logistics and Information Technology is rapid. However, the gap between those who practice these sciences and the practicing manager is becoming larger rather than smaller. "The Delft Systems Approach" sets out to close the gap between theory and practice, and to achieve the following goals: to improve the conception of a design in order to obtain a better match...

Pressure Vessel Design

• ISBN:
• 3540491422
• Authors:
• Donatello Annaratone

This book guides through general and fundamental problems of pressure vessel design. It moreover considers problems which seem to be of lower importance but which turn out to be crucial in the design phase. The basic approach is rigorously scientific with a complete theoretical development of the topics treated, but the analysis is always pushed so far as to offer concrete and precise calculation criteria that can be immediately applied to...

Diabetes In Childhood And Adolescence (Pediatric and Adolescent Medicine)

• ISBN:
• 3805577664

Diabetes mellitus is one of the most frequent chronic diseases affecting children and adolescents. The number of young children being diagnosed with type 1 diabetes is increasing worldwide and an epidemic of type 2 diabetes already at a young age is being observed in most societies around the world. In this book, leading experts from the USA, Europe and Israel provide a state-of-the-art summary of today's knowledge in the field of pediatric and...

Discover: Music of the Romantic Era

• ISBN:
• 9626349522
• Authors:
• David McCleery

Amid a background of wars and revolution, the 19th century produced many of the world's best-loved composers including Beethoven, Brahms, Chopin and Tchaikovsky. "Discover Music of the Romantic Era" charts the course of music through these turbulent but exhilarating times with 40 music excerpts. Light-hearted but authoritative, it tells the fascinating, often scandalous life stories of the 19th century's greatest composers and describes how they...

The Unofficial Guide to Managing Rental Property

• ISBN:
• 0764578189
• Authors:
• Melissa Prandi MPM

The inside scoop . . .for when you want more than the official line So you've decided to invest in real estate--congratulations!--but now you need to know how you can best manage your property and maximize your profit. How much should you spend on renovations? Where will you find responsible tenants? And how can you keep on top of new government regulations? The Unofficial Guide? to Managing Rental Property answers these questions and many more,...

Counselling the Person Beyond the Alcohol Problem: Intersubjective and Self Psychological Pathways to Human Understanding

• ISBN:
• 1843100029
• Authors:
• Richard Bryant-Jefferies

Through his work with problem drinkers, Richard Bryant-Jefferies has developed a unique person-centered approach to counseling that encourages a change of lifestyle by engaging with the client as an individual. This practical book shows how such client-focused counseling can support problematic drinkers who are seeking to develop and sustain a less alcohol-centered way of life. Demonstrating how the client-counselor relationship can be harnessed...

The Good Doctor's Guide to Colds and Flu

• ISBN:
• 0060762497
• Authors:
• Neil Schachter

The latest and most effective information on preventing and treating colds and flu Under the weather? Eminent lung specialist Neil Schachter, M.D., arms you with the knowledge you need to boost immunity and avoid illness. And when colds, flu, and other respiratory infections do strike, you'll know exactly how to relieve uncomfortable symptoms like congestion and fever. In this book you'll find: Treatment plans for the most common respiratory...

What Would Google Do?

• ISBN:
• 0061709719
• Authors:
• Jeff Jarvis

A bold and vital book that asks and answers the most urgent question of today: What Would Google Do? In a book that's one part prophecy, one part thought experiment, one part manifesto, and one part survival manual, internet impresario and blogging pioneer Jeff Jarvis reverse-engineers Google—the fastest-growing company in history—to discover forty clear and straightforward rules to manage and live by. At the same time, he illuminates the...

Corps Business: The 30 Management Principles of the U.S. Marines

• ISBN:
• 0066619793
• Authors:
• David H. Freedman

That's what every business wants to be.  And that's why the U.S. Marines excel in every mission American throws at them, no matter how tough the odds.  In Corps Business , journalist David H. Freeman identifies the Marine's simple but devastatingly effective principles for managing people and resources -- and ultimately winning.  Freedman discusses such techniques as "the rule of three," "managing by end state," and the "70% solution," to...

Interior Design Handbook of Professional Practice

• ISBN:
• 0071361634
• Authors:
• Cindy Coleman, Interior Design Magazine

Everything you need to know about the practice and business of interior design -- from McGraw-Hill and Interior Design magazine Let today's most admired design professionals share with you their priceless insights, step-by-step guidelines, and real-life examples drawn from their own highly successful practices. Interior Design Handbook of Professional Practice packs fresh new ways of thinking and profitable ways of working -- quality information...

Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff

• ISBN:
• 0071388885
• Authors:
• Malcolm Carlaw, Peggy Carlaw, Vasudha Kathleen Deming, Kurt Friedmann

Managing and Motivating Contact Center Employees reveals how to boost morale, streamline business processes, and inspire outstanding performance from frontline sales and service staff. This creative and practical book gives instant help to anyone who knows the difficulties of managing in the diverse and dynamic contact center environment.

Boatowner's Illustrated Electrical Handbook

• ISBN:
• 0071446443
• Authors:
• Charlie Wing

Keep your boat's electrical systems running and reliable “ Boatowner’s Illustrated Electrical Handbook is perfect for learning how your boat’s electrical system and much of its equipment works, and it will be an invaluable guide when adding equipment as well. This book needs to be in every boater’s library as a ready reference on how to make effective repairs and modifications that comply with ABYC standards.”—Ed Sherman, Senior...

CPM in Construction Management (Pro Engineering)

• ISBN:
• 0071457690
• Authors:
• James O'Brien, Fredric Plotnick

This title is perfect for PSP certification on the CD-ROM. The CPM software updates new case studies, on CD and in text. It provides added in-depth coverage of Primavera[trademark]. Accelerate with CPM - and this leading guide to construction planning and scheduling. Widely used to network schedules effectively, critical path management (CPM) has become a powerful catalyst for fail-safe construction project design and management. And when it...

Advanced Marine Electrics and Electronics Troubleshooting: A Manual for Boatowners and Marine Technicians

• ISBN:
• 0071461868
• Authors:
• Edwin Sherman

SAVE TIME AND MONEY WITH THIS STATE-OF-THE-ART GUIDE TO THE LATEST, MOST ADVANCED DIAGNOSTIC EQUIPMENT AND TECHNIQUES “Ed Sherman is one of America’s great teachers and communicators of marine technology.”--Tim Murphy, Executive Editor, Cruising World Whether you are a marine electronics professional or a boatowner, Advanced Marine Electrics and Electronics Troubleshooting helps you understand the new, more powerful methods of...

Secrets of Millionaire Moms: Learn How They Turned Great Ideas Into Booming Businesses

• ISBN:
• 0071478922
• Authors:
• Tamara Monosoff

Before they Were Millionaires they Were Moms-Just Like You! What's the difference between the most successful mom entrepreneurs and you? They believed in their ideas enough to commit to them and even in the face of adversity rarely accepted “no” for an answer. In Secrets of Millionaire Moms , mom entrepreneur Tamara Monosoff interviewed some of the most successful “Millionaire Moms” of our time including the founders of Lulu's...

101 American English Idioms w/Audio CD: Learn to speak Like an American Straight from the Horse's Mouth

• ISBN:
• 0071487727
• Authors:
• Harry Collis

This book makes American English phrases “duck soup.” 101 American English Idioms takes the mystery out of these common U.S. expressions and explains their meanings in context. On the audio CD, native speakers read each of the 101 idioms, so you can hear how American English sounds and practice what you have learned. What Americans really mean when they say . . . Drive someone up a wall --annoy someone greatly Raise a stink --protest...

Building Outrigger Sailing Canoes: Modern Construction Methods for Three Fast, Beautiful Boats

• ISBN:
• 0071487913
• Authors:
• Gary Dierking

Build the fastest, most exotic sailboats around! Popular in Hawaii and throughout the South Pacific and Indian Oceans, outrigger canoes combine the romance of the South Seas with a ruthless efficiency of design and breathtaking sailing performance. This is the first book to present complete plans and building instructions for three outrigger sailing canoes. Based on traditional Hawaiian and Micronesian types, the designs are lightweight, easy to...

Electrician's Exam Study Guide (McGraw-Hill's Electrician's Exam Study Guide)

• ISBN:
• 0071489304
• Authors:
• Brian Coffin, Kimberley Keller

Get 1,500 Exam-Style Questions and Answers to Help You Pass the Journeyman and Master Electrician Exams on the First Try! Turn to the Electrician's Exam Study Guide for the knowledge, practice, and confidence needed to pass the Journeyman and Master Electrician exams with flying colors. This practical resource contains 1,500 questions_presented in the same format used on the actual exam_plus accurate answers to all questions. The book also...

Rules for Renegades: How to Make More Money, Rock Your Career, and Revel in Your Individuality

• ISBN:
• 0071489754
• Authors:
• Christine Comaford-Lynch

WANT A RICHER LIFE? BREAK ALL THE RULES Renegade entrepreneur-and runaway success story-Christine Comaford-Lynch has lived the kind of life most of us can only dream about. From model to monk to multimillionaire, she does what she wants-and gets things done. Now, in ten outrageous life lessons, she'll show you how to make your dreams come true. Your way. Your rules. Rules for Renegades distills what Christine has learned as she succeeded (and...

Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company

• ISBN:
• 0071608311
• Authors:
• Christopher K. Ahoy

The global economy is witnessing previously unseen levels of competitiveness, forcing business leaders to contend with unprecedented challenges. No longer can companies seize and hold a customer base by operating adequately. In order to enjoy a competitive advantage, an organization must operate at exemplary levels of performance in every facet of business and maintain that degree of excellence indefinitely. This is achieved through careful...

Service Design, Itil, Version 3

• ISBN:
• 0113310471
• Authors:
• Colin Rudd; Vernon Lloyd

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, "Service Design" provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.Each of the five core titles shares a...

Cognitive Radio Technology, Second Edition

• ISBN:
• 0123745357
• Authors:
• Bruce A. Fette

This book gives a thorough knowledge of cognitive radio concepts, principles, standards, spectrum policy issues and product implementation details. In addition to 16 chapters covering all the basics of cognitive radio, this new edition has eight brand-new chapters covering cognitive radio in multiple antenna systems, policy language and policy engine, spectrum sensing, rendezvous techniques, spectrum consumption models, protocols for adaptation,...

e-Business & e-Commerce for Managers

• ISBN:
• 0130323640
• Authors:
• Harvey M. Deitel, Paul J. Deitel, Kate Steinbuhler

A text outlining every aspect of e-commerce, for professional managers. Introduces e-business, e-commerce, the Internet, and the World Wide Web, covering such topics as online monetary transactions, Internet security, e-customer relationship management, online industries, online banking and investment, and online career services. DLC: Electronic commerce.

Will It Fly? How to Know if Your New Business Idea Has Wings...Before You Take the Leap

• ISBN:
• 0130462217
• Authors:
• Thomas K. McKnight

Will it fly? That's the #1 question facing everyone with a new business idea. Now, there's a systematic way to answer that question ahead of time--before you invest one dime. Will It Fly? introduces the Innovator's Scorecard, the first intuitive, practical tool for assessing and refining new business ideas. Created by one of the world's leading entrepreneurial consultants, this is the fastest and most confidential way to identify the strengths...

Fame and Fortune: How Successful Companies Build Winning Reputations

• ISBN:
• 0130937371
• Authors:
• Charles J. Fombrun, Cees B. M. Van Riel

Companies build reputations in the market place. Some do it well, others don't. Even well-managed, profitable, quality companies don't. The how and why of successful reputation building is what this book is about. What specific actions must companies take to build a positive reputation in the market place? How can a company measure the success of its attempts to build a positive reputation in the market place as well.

It's Your Move: Dealing Yourself the Best Cards in Life and Work

• ISBN:
• 0131424815
• Authors:
• Cyndi Maxey, Jill Bremer

Life is like a card game... and you have the power to deal yourself the winning hand! In It's Your Move, image and self-improvement specialists Cyndi Maxey and Jill Bremer use the analogy of life as a card game to introduce you to powerful strategies for improving both your business and personal life... no matter what cards you are dealt. As in any good game, life offers you multiple options for achieving greatness: listening, learning,...

The Power of Impossible Thinking: Transform the Business of Your Life and the Life of Your Business

• ISBN:
• 0131425021
• Authors:
• Jerry Wind, Colin Crook, Robert Gunther

This book is about getting better at making sense of the world...so you can make decisions that respond to reality, not some obsolete model of reality. Drawing on the latest neuroscientific research and their experience with corporate transformations, Jerry Wind and Colin Crook explain how your mental models stand between you and reality, distorting all your perceptions...and how they create both limits and opportunities. You'll learn how to...

Making Strategy Work: Leading Effective Execution and Change

• ISBN:
• 013146745X
• Authors:
• Lawrence G. Hrebiniak

Without effective execution, no business strategy can succeed. Unfortunately, most managers know far more about developing strategy than about executing it -- and overcoming the difficult political and organizational obstacles that stand in their way. In this book, leading consultant and Wharton professor Lawrence Hrebiniak offers the first comprehensive, disciplined process model for making strategy work in the real world. Drawing on his...

Weirdos in the Workplace: The New Normal--Thriving in the Age of the Individual

• ISBN:
• 0131478990
• Authors:
• John Putzier

"The author has hit on something here; particularly the fact that it is high time we quit thinking that treating everyone the same is somehow fair. Like it or not, the realities uncovered in this book are just that...real! And if you plan to be a significant player in the workplace of the future, I suggest you take them seriously, because your success depends on it. As John says, 'As goes the world, so goes the workplace.'" --Richard Irwin,...

Strategy Bites Back: It Is Far More, and Less, than You Ever Imagined

• ISBN:
• 0131857770
• Authors:
• Henry Mintzberg, Bruce Ahlstrand, Joseph Lampel

SWOTed by strategy models? Crunched by analysis? Strategy doesn't have to be this way. Strategy is really all about being different. Thinking about it shouldn't make you reach for the snooze button, but in the world of strategy everybody has become so serious. If that gets us better strategies, fine. But it doesn't; we get worse ones--predictable, generic, uninspiring, dull. Strategy doesn't only have to position; it also has to inspire. So an...

Will Your Next Mistake Be Fatal?: Avoiding the Chain of Mistakes That Can Destroy Your Organization

• ISBN:
• 0131913646
• Authors:
• Robert Mittelstaedt

What catastrophes have in common -- and how to keep them from happening to you! Introducing M3: the first systematic approach to Managing mistakes so they don't lead to disaster Building systems that prevent 'failure chains' from spiraling out of control Avoiding failures in preparation, strategy, execution, and culture Reducing the impact and cost of the mistakes you do make Also includes coverage of the unique 'mistake chains' facing...

The Penguin Historical Atlas of Ancient Rome (Hist Atlas)

• ISBN:
• 0140513299
• Authors:
• Chris Scarre

More than 15 centuries after its fall, the Roman Empire continues to profoundly influence world history. This atlas traces the empire's rise and fall, looking at its provinces and cities, trade and economy, armies and frontier defenses; charting its transformation into a Christian theocracy; and assessing its lasting impact. Full color.

The European Union: A Very Short Introduction (Very Short Introductions)

• ISBN:
• 0192853759
• Authors:
• John Pinder

Over the past few decades, the European Union has seen many great changes. Negotiations for the accession of six new states have begun, and membership, which already covers almost all of Western Europe, will soon extend to most of Central and Eastern Europe. The Union's institutions have been reformed, and its powers may soon reach beyond the economy and the environment into the fields of foreign policy and defense. This thorough yet succinct...

The Transplanted Executive: Why You Need to Understand How Workers in Other Countries See the World Differently

• ISBN:
• 019508795X
• Authors:
• P. Christopher Earley, Miriam Erez

With the passage of NAFTA and GATT, the steady integration of the European Community, and the emergence of promising new markets in Eastern Europe and the Pacific Rim, businesses around the world are globalizing their operations with unprecedented speed. But as executives working in foreign countries have discovered, organizational cultures can differ dramatically from country to country, and management practices effective back home can fail...

Toni Morrison's Beloved: A Casebook (Casebook in Contemporary Fiction)

• ISBN:
• 0195107969

With the continued expansion of the literary canon, multicultural works of modern literary fiction and autobiography have assumed an increasing importance for students and scholars of American literature. This exciting new series assembles key documents and criticism concerning these works that have so recently become central components of the American literature curriculum. Each casebook will reprint documents relating to the work's historical...

The Sites of Rome: Time, Space, Memory

• ISBN:
• 0199217491

Rome was a building site for much of its history, a city continually reshaped and reconstituted in line with political and cultural change. In later times, the conjunction of ruins and rebuilding lent the cityscape a particularly fascinating character, much exploited by artists and writers. This layering and changing of vistas also finds expression in the literary tradition, from classical times right up to the twenty-first-century. This...

The Credit Scoring Toolkit: Theory and Practice for Retail Credit Risk Management and Decision Automation

• ISBN:
• 0199226407
• Authors:
• Raymond Anderson

Credit scoring refers to the use of statistical models and computers to make credit decisions. It is a key element of consumer-driven economies, and is familiar to anybody who has had a loan refused by a faceless computer. The practice has evolved and been widely adopted since the early 1960s, allowing a latter-day industrial revolution in the assessment of trust. Despite its impact, there are still less than 15 English-language books on the...

Europe as Empire: The Nature of the Enlarged European Union

• ISBN:
• 0199231869
• Authors:
• Jan Zielonka

This book seeks to comprehend the evolving nature of the European Union following the fall of the Berlin Wall and the failure of the European Constitution. Its prime focus is the last wave of enlargement that has profoundly transformed the EU. Although there are many parallels between the European integration process and state building processes, the Union is nothing like a Westphalian super state. The new emerging polity resembles a kind of...

The Beautiful Burial in Roman Egypt: Art, Identity, and Funerary Religion (Oxford Studies in Ancient Culture & Representation)

• ISBN:
• 019927665X
• Authors:
• Christina Riggs

This important new study looks at the intersection of Greek and Egyptian art forms in the funerary sphere of Roman Egypt. A discussion of artistic change, cultural identity, and religious belief foregrounds the detailed analysis of more than 150 objects and tombs, many of which are presented here for the first time. In addition to the information it provides about individual works of art, supported by catalogue entries, the study explores...

Managing Network Resources: Alliances, Affiliations, and Other Relational Assets

• ISBN:
• 0199299358
• Authors:
• Ranjay Gulati

Today's firms are increasingly embedded in networks of alliances and other ties that influence their behavior and performance. In this, his first book on the subject, Ranjay Gulati examines the 'network resources' that arise from these ties, how successful firms manage these, and how they influence strategy, access to material resources, and perceptions of a firm's legitimacy held by key external parties such as investors and banks. The book...

The Customs Law of Asia (Oxford Studies in Ancient Documents)

• ISBN:
• 0199551510

The Roman Empire was based on law, and it was vital for rulers and ruled that laws should be understood. They were often given permanent form in stone or bronze. This book transcribes, translates, and fully illustrates with photographs, the inscription (more than 155 lines, in its damaged state) that carries the regulations drawn up over nearly two centuries for the customs dues of the rich province of Asia (western Turkey). The regulations,...

Practical TCP/IP: Designing, Using, and Troubleshooting TCP/IP Networks on Linux(R) and Windows(R)

• ISBN:
• 0201750783
• Authors:
• Niall Mansfield

Unique features include: a focus on how to diagnose problems and how to fix them; illustrations on every page, five chapters on how Windows operates on a TCP/IP network, and Web response codes. An invaluable reference for everyday use. Softcover.

Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)

• ISBN:
• 0230006604
• Authors:
• James Teboul

This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. The book uses this distinction systematically to explore all the important issues of the field within a coherent set of concepts and maps, including the service mix, the service triangle and the service-intensity...

The Global Business Leader: Practical Advice for Success in a Transcultural Marketplace (INSEAD Business Press)

• ISBN:
• 0230522157
• Authors:
• J. Frank Brown

This new book introduces up and coming leaders to the skills and techniques needed to succeed in todays, and tomorrow's, organizations. Covering areas such as networking, building teams, crisis management and the work/life balance, this is a practical and accessible guide. Written with 25 years of leadership experience, this is an invaluable guide for success.

Leadership, Management and Command: Rethinking D-Day

• ISBN:
• 0230543170
• Authors:
• Keith Grint

The author argues that the successes and failures of D-Day, on both sides, cannot be explained by comparing the competing strategies of each side. Instead he provides an account of the battle through the overarching nature of the relationship between the leaders and their followers.

Guerrilla Marketing, 4th edition: Easy and Inexpensive Strategies for Making Big Profits from Your SmallBusiness

• ISBN:
• 0618785914
• Authors:
• Jay Conrad Levinson President

When Guerrilla Marketing was first published in 1983, Jay Levinson revolutionized marketing strategies for the small-business owner with his take-no-prisoners approach to finding clients. Based on hundreds of solid ideas that really work, Levinson’s philosophy has given birth to a new way of learning about market share and how to gain it. In this completely updated and expanded fourth edition, Levinson offers a new arsenal of weaponry for...

Act on It! Solving 101 of the Toughest Management Challenges

• ISBN:
• 0738202452
• Authors:
• Sam Deep, Lyle Sussman

Paperback: 228 pages Publisher: Perseus Books Group (April 1, 2000) Language: English ISBN: 0738202452 Product Dimensions: 8.3 x 5.4 x 0.7 inches Chatty, little "quick-answer" books can often rub the wrong way, with their underlying assumption that all problems can be solved with the same type of solution, and that you, the reader, are a little slow not to have gathered this already. Working against the odds, Act on It comes out on top of the...

Panic Disorder: The Great Pretender

• ISBN:
• 0738205761
• Authors:
• F.A.C.N. H. Michael Zal D.O.

Philadelphia College of Osteopathic Medicine, Pennsylvania. Holistic approach to diagnosis and treatment for psychiatrists and family physicians. DNLM: 1. Anxiety Disorders.

Managing Transitions: Making the Most of Change

• ISBN:
• 0738208248
• Authors:
• William Bridges

From the most trusted voice on transition, a revised edition of the classic practical guide to dealing with the human side of organizational change. The business world is a place of constant change, with stories of corporate mergers, layoffs, bankruptcy, and restructuring hitting the news every day. Yet as veteran consultant William Bridges maintains, the situational changes are not as difficult for companies to make as the psychological...

The Leader's Guide to Lateral Thinking Skills: Unlocking the Creativity and Innovation in You and Your Team

• ISBN:
• 0749447974
• Authors:
• Paul Sloane

"No modern business leader should be unaware of these insights," Brian Mcbride, VP Northern Europe, Dell "Rocket fuel for the business brain," Bill Penn, CEO, Sparx Group In this lively, energetic guide to leadership, highly acclaimed author, trainer and presenter Paul Sloane shares dynamic techniques that are sure to unleash creative energy and lateral thinking. Packed with real-life examples, practical methods and lateral thinking exercises,...

Malcolm McDonald on Marketing Planning: Understanding Marketing Plans and Strategy

• ISBN:
• 0749451491
• Authors:
• Malcolm McDonald

Malcolm McDonald on Marketing Planning guides readers through the production of a marketing plan made to work in the real world. With the emphasis on practicality, this book covers the essentials of marketing planning and the strategic marketing process. Key content includes: defining markets and segments, setting marketing objectives and strategies, advertising and sales promotion strategies, and price and sales strategies. Test questions at...

Ship Hydrostatics and Stability

• ISBN:
• 0750649887
• Authors:
• Adrian Biran

The hydrostatic approach to ship stability aims to balance idealized ship weight against buoyancy forces. This textbook is a complete guide to understanding ship hydrostatics in ship design and ship performance. Adrian Biran guides readers from first principles through basic and applied hydrostatic and ship stability theory, and introduces contemporary mathematical techniques for hydrostatic modelling and analysis. Real life examples of the...

Designing Capable and Reliable Products

• ISBN:
• 0750650761
• Authors:
• J. D. Booker, M. Raines, K G Swift

Designing Capable and Reliable Products offers an introduction to the importance of capability, quality and reliability in product development. It introduces the concept of capable design, focusing on producing designs that meet quality standards and also looks at linking component manufacture and its process capability with failure rates. It provides an introduction to reliable design, incorporating the probabilistic concept of reliability into...

Marketing Strategy, Third Edition

• ISBN:
• 0750656751
• Authors:
• Paul Fifield

The third edition of this established book brings the reader up to date with the latest repurcussions of new technology upon marketing planning and implementation, and launches a new strategy model (SCORPIO) at the core of the book. As in previous editions, 'Marketing Strategy' strips away the confusion and jargon that surround what ought to be one of the most straightforward areas of modern business. Retaining a clear focus on the relationships...

Credit Risk Management (Essential Capital Markets)

• ISBN:
• 0750659033
• Authors:
• Andrew Fight

Credit Risk Management will enable general bankers, staff, and credit analyst trainees to understand the basic information and principles underlying credit risk evaluation, and to use those underlying principles to undertake an analysis of non financial and financial risks when preparing a credit proposal. Since the best loans are the ones that do not present problems during the repayment phase, the authors also focus on elements relating to the...

Effective Security Management, Fourth Edition

• ISBN:
• 0750674547
• Authors:
• Charles A. Sennewald CPP

This latest edition of Effective Security Management retains the qualities that made the previous editions a standard of the profession: a readable, comprehensive guide to the planning, staffing, and operation of the security function within an organization. All chapters are completely updated with the focus on practical methods that the reader can put to use in managing an effective security department. The Fourth Edition covers current...

A Psychodynamic Approach to Brief Therapy (Brief Therapies series)

• ISBN:
• 0761960066
• Authors:
• Dr Gertrud Mander

Illustrated throughout with clinical vignettes, this book provides a comprehensive, yet accessible, guide to psychodynamic brief counselling and psychotherapy and is ideal for those looking for a clear and practical introduction to the subject, and for those who want to incorporate brief or psychodynamic approaches into their existing practice.Following a summary of the roots and development of psychoanalytic theory, psychodynamic models of...

What's the Good of Counselling & Psychotherapy?: The Benefits Explained (Ethics in Practice)

• ISBN:
• 0761969551

Sheffield Hallam Univ., UK. Examines the extent to which individuals can realistically be helped in relationship difficulties, borderline personality disorders, suicidal thoughts, and the psychological effects of abuse in childhood. Also discusses benefits beyond crisis intervention. Softcover, hardcover also available.

Democracy in the European Union: Theory, Practice and Reform

• ISBN:
• 0761972811
• Authors:
• Professor Alex J F Warleigh-Lack

Text provides an evaluation of how democracy might be best defined in the transnational context of the European Union. Explores strategies that have been deployed to enhance the Union's democracy, from the Single European Act to the present day. For those seeking a deeper understanding of the nature of the EU and its reform challenges. Softcover, hardcover available.

Police Sergeant Examination Preparation Guide (Cliffs Test Prep)

• ISBN:
• 076458538X
• Authors:
• Larry F. Jetmore

An updated, straightforward guide to help you prepare for and improve your performance on the Police Sergeant Exam.

GMAT For Dummies

• ISBN:
• 0764596535
• Authors:
• Scott Hatch J.D., Lisa Hatch M.A.

If you’re planning to apply for an MBA program, you’re required to take the Graduate Management Admission Test (GMAT). And you thought your days of sharpening number 2 pencils were over! How do you prepare for such a comprehensive test? Never fear. GMAT For Dummies, Fifth Edition , puts at your fingertips everything you need to know to conquer the GMAT. This highly readable, friendly guide makes the study process as painless as possible,...

Global Business Citizenship: A Transformative Framework for Ethics And Sustainable Capitalism

• ISBN:
• 0765616270
• Authors:
• Donna J. Wood, Jeanne M. Logsdon, Patsy G. Lewellyn

This practical and engaging book provides a coherent approach to global business responsibility and ethics based on the latest research, theory, and practice. The authors incorporate numerous interesting and current real world examples to support the argument that corporations need to - and can - identify and implement processes that foster ethical conduct, ensure basic human rights, protect the natural environment, and enhance social justice...

Encyclopedia of Small Business

• ISBN:
• 0787691127

Organizational Behavior

• ISBN:
• 0789012049
• Authors:
• Robert E Stevens, David L Loudon, O. Jeff Harris, Sandra J Hartman

Develop effective management skills with up-to-date theory and research! An effective understanding of workplace behavior requires a solid grounding in both principles and practice. Organizational Behavior provides both. This comprehensive textbook uses realistic case examples, self-tests, and plentiful tables and figures to illustrate the principles of organizational behavior. Each chapter begins by posing a difficult work situation, which may...

Absolute Beginner's Guide to eBay (Absolute Beginner's Guides)

• ISBN:
• 0789729288
• Authors:
• Michael Miller

At the end of its last fiscal quarter, ebay had 49.7 million registered users, more than double the number of users just two years previous. It is estimated that $9.3 billion worth of merchandise, in more than 423 million individual auctions, was traded over eBay during the year 2002. To an absolute beginner, using eBay can be an intimidating experience. What do you need to do to participate? How do you place a bid? What do you do when the...

Launching a Successful eBay Store

• ISBN:
• 078973575X
• Authors:
• Ron Mansfield

Disregard the recent grumbling over recent eBay Store fee hikes. A well-run eBay Store is worth every penny, and can add considerably to your profitability! Recent enhancements to eBay's Store features make running a Store an essential part of successful eBay selling. Stores give you so many new ways to cross-promote your eBay items that running a Store gives you an almost unfair advantage over sellers without one.   When shoppers enter your...

Infectious Fungi (Deadly Diseases and Epidemics)

• ISBN:
• 0791086801
• Authors:
• David L. Brock

Infectious Diseases of the Mouth (Deadly Diseases and Epidemics)

• ISBN:
• 0791092429
• Authors:
• Scott C. Kachlany

Load Balancing in Parallel Computers: Theory and Practice (The Springer International Series in Engineering and Computer Science)

• ISBN:
• 079239819X
• Authors:
• Cheng-Zhong Xu, Francis C.M. Lau

Load Balancing in Parallel Computers: Theory and Practice is about the essential software technique of load balancing in distributed memory message-passing parallel computers, also called multicomputers. Each processor has its own address space and has to communicate with other processors by message passing. In general, a direct, point-to-point interconnection network is used for the communications. Many commercial parallel computers are of this...

Stories of Modern Technology Failures and Cognitive Engineering Successes

• ISBN:
• 0805856714
• Authors:
• Nancy J. Cooke, Frank Durso

A woman is operated on while she's awake... A plane runs out of gas while circling an airport for 30 minutes... A passenger liner is mistaken for an enemy fighter and shot down... A company invests in a new system that will cost them money... What do these failure have in common?  How can we prevent them from happening again? Offering a critical perspective on problems with human-technical systems, Stories of Modern Technology Failures and...

Step-by-Step Guide to Sustainability Planning: How to Create and Implement Sustainability Plans in Any Business or Organization

• ISBN:
• 1844076164
• Authors:
• Darcy Hitchcock, Marsha Willard

Sustainability is now the greatest business imperative, yet how do you actually develop and implement a sustainability plan if you aren't an expert? From the authors of the award-winning handbook The Business Guide to Sustainability , comes this highly practical guide to designing and implementing a customized sustainability plan in any business, organization or government department of any type and scale. Users are provided with a step-by-step...

How to Turn Your Business into the Next Global Brand: Creating and Managing a Franchised Network

• ISBN:
• 1845282086
• Authors:
• Brian Duckett, Paul Monaghan

No matter how big a franchised network is now, it started with one outlet and the owner's unique vision. Even McDonalds and Burger King each had one restaurant, and Holiday Inn and Hilton each had one hotel. If you have a successful business format, and your own unique vision, you could be the next big brand - provided you follow the rules of ethical franchising. If you already own, or are helping to manage, a sole business or a franchised...

Starting and Running a Greeting Cards Business: Lots of Practical Advice to Help You Build an Exciting and Profitable Business

• ISBN:
• 1845282647
• Authors:
• Elizabeth White

Making and selling greeting cards is one of the most popular ways for creative people to set up in business. It makes a useful part-time business that can be run from home and started with a limited amount of capital. The skills needed vary greatly depending upon the type of cards produced. They can involve all the creative skills from design to photography, from painting to lettering, from enamelling to metalwork. Running a greetings card...

Just Six Guests, 3rd edition. First-hand, encouraging advice on how to set up and run a small bed & breakfast

• ISBN:
• 1845282795
• Authors:
• Helen Jackman

This book is for the small 'hobby' operator who wishes to remain within the maximum limit of 6 guests permitted before stricter legislation and regulations kick in. If you have a suitable home, running a small B&B can be an appealing option for a small family-run business. It can be a useful alternative to full-time employment whilst easing into retirement, or a flexible way of earning extra money for someone working at home whilst their partner...

Start and Run a Successful Cleaning Business: The Essential Guide to Building a Profitable Company (How to)

• ISBN:
• 1845282841
• Authors:
• Robert Gordon

The cleaning industry is worth billions each year. There isplenty of money to be made, and you don't require anyspecific qualifications to get started. What you do need is arange of key skills, and a personal determination to succeed.This book will give you insider knowledge of the world of office and domestic cleaning. It will provide you with all the practical tools you need to succeed in a competitive but rewarding industry.- The basics...

Ecohydrology: Processes, Models and Case Studies (Cabi Publishing)

• ISBN:
• 1845930029

Ecohydrology is an emerging new sub-discipline which links elements of ecology with hydrology at all points in the water cycle, ranging in scale from water-plant physiological relationships to whole catchment water-ecosystem processes. This book pays most attention to the larger scales of ecohydrology, emphasising the use of this tool in striving towards the goal of sustainable water management. Authors from Eastern as well as Western Europe;...

Giardia and Cryptosporidium

• ISBN:
• 1845933915
• Authors:
• S. Fayer

Giardia and Cryptosporidium are both parasites of considerable global interest due to the gastrointestinal problems these organisms can cause in humans as well as domestic and wild animals. Despite its long history as the causative agent of giardiasis, the clinical and zoonotic significance of Giardia infections in humans and animals is only beginning to emerge with the application of molecular tools. Less is known about Cryptosporidium and...

Designing with Video: Focusing the user-centred design process

• ISBN:
• 1846289602
• Authors:
• Salu Ylirisku, Jacob Buur

Digital video for user-centred co-design is an emerging field of design, gaining increasing interest in both industry and academia. It merges the traditions of design ethnography, participatory design, interaction analysis, scenario-based design, and usability studies into an integrated approach, which values the designer’s capacity to study and change the world creatively. Designing with Video: Focusing the User-centred Design Process...

Handbook of Worldwide Postal Reform (Advances in Regulatory Economics)

• ISBN:
• 1847209572
• Authors:
• Michael A. Crew, Paul R. Kleindorfer, James I., Jr. Campbell

The postal and delivery sector has been the subject of considerable interest in recent years. This book brings together a number of contributions directed at understanding developments in the field of postal reform. The authors review the experience and plans of individual countries to provide some perspective on the problems faced in the area and the varied approaches being taken to address it. They also review key elements of policy and...

Drive a Great Sales Team

• ISBN:
• 1857037227
• Authors:
• Richard Hession

A guide to sales team leadership and management that aims to inspire and equip the sales manager to motivate, build, train and maintain their sales force.

Starting and Running a Sandwich-Coffee Bar (Small Business Start-ups)

• ISBN:
• 1857038053
• Authors:
• Stephen Miller

At the age of 42, former lawyer Stephen Miller opted for a career change and set up his own sandwich-coffee bar. Despite the challenges and hard work, he has found it very satisfying to set up and run his own business. This book brings the benefit of his experience and advice to anyone wan ting to set up their own venture in this fast-growing food sector. Find out how to: create and concept your image; choose the right location; sort out tax and...

Reiki For A New Millennum

• ISBN:
• 1886785023
• Authors:
• William Lee Rand

We are experiencing the changing of the ages and this has more meaning than just a number on the calendar. Great change is taking place in the world. We are in the middle of a global transformation that is effecting every aspect of life. This process is creating fear and uncertainty for some, but for others, it presents a wonderful opportunity. The world as we have known it is dying and a new one is emerging. Those who are able to let go of the...

Excel for Marketing Managers (Excel for Professionals series)

• ISBN:
• 1932802134
• Authors:
• Ivana Taylor, Bill Jelen

The most powerful Microsoft Excel features that can be used to sort through data to produce meaningful marketing analyses are outlined in this manual. Marketing managers will learn the math functions to produce budgets and forecasts, and how to use survey analysis to quickly spot trends using pivot tables and other analysis tools. Ideas for launch schedules, life cycle management, and other date-related information are also presented.

The History of the Theory of Structures: From Arch Analysis to Computational Mechanics

• ISBN:
• 3433018383
• Authors:
• Karl-Eugen Kurrer

This book traces the evolution of theory of structures and strength of materials - the development of the geometrical thinking of the Renaissance to become the fundamental engineering science discipline rooted in classical mechanics. Starting with the strength experiments of Leonardo da Vinci and Galileo, the author examines the emergence of individual structural analysis methods and their formation into theory of structures in the 19th century....

Value Creation: Strategies for the Chemical Industry

• ISBN:
• 3527312668

Written by a global team of top managers and senior McKinsey experts, this expanded and completely revised second edition provides a wide-ranging manual on the subject of value creation in the chemical industry. Drawing on extensive first-hand management experience, several hundred consulting engagements, and in-depth research projects, the authors outline the key ingredients for managing chemical companies successfully. The book addresses in...

Marketing 2.0: Strategies for Closer Customer Relationships

• ISBN:
• 3540002855
• Authors:
• Gerald Corbae, Jacob B. Jensen, Dirk Schneider

The dynamic changes in the market and the competitive environment demand a reorientation of marketing strategies. Developing and cultivating direct customer relationships and building customer trust are becoming key success factors. With new technologies such as broadband internet and mobile communication, companies are able to create closer dialogs with key customers. These new technologies will have far-reaching consequences for marketing,...

Information Technology Auditing: An Evolving Agenda

• ISBN:
• 3540221557
• Authors:
• Jagdish Pathak

An evolving agenda of Information Technology Auditing is subject of this book. The author presents various current and future issues in the domain of IT Auditing in both scholarly as well as highly practice-driven manner so as to make those issues clear in the mind of an IT auditor. The aim of the book is not to delve deep on the technologies but the impact of these technologies on practices and procedures of IT auditors. Among the topics are...

Managing Global Innovation: Uncovering the Secrets of Future Competitiveness

• ISBN:
• 3540254412
• Authors:
• Roman Boutellier, Oliver Gassmann, Maximilian von Zedtwitz

What are the secrets of competitive R&D on a global scale? Based on empirical research with hundreds of R&D executives from more than 80 companies amd 1000 R&D laboratories, the authors present new concepts and trends in global R&D management. Case studies from 22 best-practice companies illustrate how to put these concepts into practice. Adding new examples and management models, this third edition has been completely revised and updated...

Intelligent Organizations: Powerful Models for Systemic Management

• ISBN:
• 3540298762
• Authors:
• Markus Schwaninger

This book offers an innovative approach to overcome the crisis of management in the face of complexity. The systems approach to management will help to develop the new kind of intelligent organizations so urgently needed. This approach is a powerful tool, grounded in organizational cybernetics and systems dynamics. The approach will allow managers and advanced students of management cope with organizational complexity in an effective way. The...

Encyclopedia of Parasitology (Springer Reference)

• ISBN:
• 3540489940
• Authors:
• Heinz Mehlhorn

Knowledge in the field of parasitology must be kept at a high level and up to date in order to fight a parasitosis as quickly and effectively as possible. The third edition of the Encyclopedia of Parasitology contributes to these goals in several ways: the number of entries has been increased by about 30%, the content has been even more improved by adding more tables and figures. The extensive linking between definitions and essays facilitates...

Machine Elements: Life and Design (Mechanical Engineering)

• ISBN:
• 0849395631
• Authors:
• Boris M. Klebanov, David M. Barlam, Frederic E. Nystrom

Focusing on how a machine feels and behaves while operating, Machine Elements: Life and Design seeks to impart both intellectual and emotional comprehension regarding the life of a machine. It presents a detailed description of how machines elements function, seeking to form a sympathetic attitude toward the machine and to ensure its wellbeing through more careful and proper design. The book is divided into three sections for accessibility and...

The Managers Pocket Guide to Performance Management (Manager's Pocket Guide Series)

• ISBN:
• 0874254191
• Authors:
• Sharon G. Fisher

Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spells out the specific steps a manager can take to ensure improved performance organization-wide. It presents a systems approach to performance enhancement and includes tools for...

The Manager's Pocket Guide to Systems Thinking and Learning

• ISBN:
• 0874254531
• Authors:
• Stephen G. Haines

Systems Thinking is a more natural and better way to think, learn, act, and achieve desired results. Effectively implemented, it can dramatically improve a manager's effectiveness in today's complex and interconnected business world. This book provides managers with many practical new Systems Thinking tools and the main concepts of Systems Thinking to enhance individual, team, and organizational learning, change, and performance. Every manager...

Learning Points: 80 Activities and Actions for Call Center Excellence

• ISBN:
• 0874258073
• Authors:
• Peter Garber

80 fun and effective activities that teach your employees the unique principles of call center customer service Learning Points: 80 Activities and Actions for Call Center Service Excellence Organizations with call centers are on the cutting-edge of an exciting and dynamic technological revolution that is taking place in customer service today. To succeed, your employees must understand the principles of call center customer service and how to...

FrontLine Guide to Mastering the Manager's Job (Front Line Guide Series)

• ISBN:
• 0874259363
• Authors:
• Dr. Woodrow Sears

Do you really understand what management is and what managers are supposed to do in today s increasingly complex business environment? You will after you read this book. It offers clear advice on the roles and responsibilities managers now must juggle simultaneously and distills it into wisdom any manager can apply independently at any time. In eight chapters, the author identifies and defines the essentials of the job of manager. The...

Sparking Innovation (Lessons Learned) (Lessons Learned)

• ISBN:
• 1422126420
• Authors:
• Fifty Lessons

The Lessons Learned Series Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find out--with Lessons Learned. Concise and engaging, each volume in this new series offers twelve to fourteen insightful essays by top leaders in business, the public sector, and academia on the most pressing issues they've faced. A crucial resource for today's busy executive, Lessons Learned gives you...

True to Yourself: Leading a Values-Based Business (Social Venture Network)

• ISBN:
• 1576753786
• Authors:
• Mark Albion

Many leaders of small businesses want to serve the common good, but everyday pressures can make that extremely difficult. What tools are available to lead an organization that's obligated to more than the financial bottom line? Utilizing a sleek, condensed format, True to Yourself provides potent, practical advice for leaders looking to make their small business profitable and sustainable. Arguing that small-business leaders that look beyond the...

Getting to Scale: Growing Your Business Without Selling Out

• ISBN:
• 1576754162
• Authors:
• Jill Bamburg

Renowned academic and businesswoman Jill Bamburg shows how mission-driven entrepreneurs can preserve the values of their company while maintaining their growth and competitiveness in the marketplace. Through lessons and stories readers learn how to build growth businesses that can be successful and economically significant in the competitive marketplace. They will learn how their businesses can be strong global competitors without becoming bad...

The Hamster Revolution: How to Manage Your Email Before It Manages You

• ISBN:
• 1576754375
• Authors:
• Mike Song, Vicki Halsey, Tim Burress

Is email taking over your life? Meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel. Just in time, Harold meets a coach--a leading expert on email efficiency and etiquette with a simple system that helps Harold eliminate needless emails, write better messages, and file and find info in a flash. He gets immediate results--and reclaims his life. The Hamster Revolution is chock-full of practical advice that really...

Positive Leadership: Strategies for Extraordinary Performance

• ISBN:
• 1576756025
• Authors:
• Kim S Cameron

Positive Leadership shows how to reach beyond ordinary success to achieve extraordinary effectiveness, spectacular results, and what Kim Cameron calls "positively deviant performance"--performance far above the norm. Citing a wide range of research in organizational development and psychology as well as real-world examples, Cameron shows that to go from successful to exceptional, leaders must learn how to create a profoundly positive environment...

Wave Rider: Leadership for High Performance in a Self-Organizing World

• ISBN:
• 1576756173
• Authors:
• Harrison Owen

What began forty years ago as a journey of exploration into the interplay between chaos, order, and the creative process culminates in this capstone work of Harrison Owen's pioneering career. From the creator of Open Space Technology (OST), Wave Rider shows how to apply the fundamental principles of OST to the day-to-day management and leadership of organizations. Owen lays out eight concrete steps for aligning ourselves with the driving power...

Designing the Best Call Center for Your Business, 2nd Edition

• ISBN:
• 1578203139
• Authors:
• Brendan B. Read

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f This revised and expanded edition examines all key aspects of opening and expanding a live agent call center.

Elgar the Music Maker

• ISBN:
• 184383295X
• Authors:
• Diana McVeagh

'The new Diana McVeagh book on Elgar is first-rate,' wrote Gerald Finzi of her earlier study of the composer, published in 1955. In the completely new Elgar the Music Maker she harvests five decades of thoughts about his music, scrutinizing the biographical details that have since been discovered and using them to assess the ways in which they affect the compositions. Diana McVeagh explores Elgar's complex personality and his compositional...

My Book Of Number Games 1-150 (Kumon Workbooks)

• ISBN:
• 4774307602

This book builds on the skills developed by My Book of Number Games 1-70. In addition to reinforcing number recognition and number sequencing skills, My Book of Number Games 1 - 150 will help children understand the concept of a "digit," which will prepare them for higher-level multi-digit calculations. Mastering the concepts introduced in Kumon's two Number Games books will help children succeed when they progress to arithmetic and more...

Plantation Jamaica, 1750-1850: Capital And Control In A Colonial Economy

• ISBN:
• 9766401659
• Authors:
• B. W. Higman

Plantation Jamaica analyses the important but neglected role of the attorneys who managed estates, chiefly for absentee proprietors, and assesses their efficiency and impact on Jamaica during slavery and freedom. Meticulous research based on a variety of sources, including the attorneys' letters, plantation papers and slave registration records, provides rich quantitative and literary data describing the attorneys' role, status, range of...

Schaum's Outline of Financial Management

• ISBN:
• 0070579229
• Authors:
• Jae K Shim

Designed for both undergraduate and graduate students, this popular study guide­­25,000 copies were bought of the first edition!­­ covers everything from financial analysis and forecasting, planning and budgeting to leverage and capital structure, mergers and acquisitions and multinational business finance. This closest-thing-to-a-personal-tutor includes many problems with fully worked out solutions and a comprehensive exam. It's ideal for...

Boat Mechanical Systems Handbook: How to Design, Install, and Recognize Proper Systems in Boats

• ISBN:
• 0071444564
• Authors:
• Dave Gerr

The First Ever Guide for Optimizing Boat Systems This guide is invaluable for anyone designing or installing mechanical systems on a new boat, retrofitting an existing boat, or evaluating a boat's operating condition. Writing for designers, builders, owners, buyers, mechanics, surveyors, and insurers of sailboats, powerboats, and commercial vessels, Dave Gerr provides design and installation guidance for each major mechanical system plus...

Implementing SAP R/3 Sales and Distribution

• ISBN:
• 0072124040
• Authors:
• Glynn C. Williams

One of the world's leading SAP Sales & Distribution consultants delivers the first comprehensive and practical guide to implementing this new module in the R/3 system. Inside this book you'll get complete information on the ins and outs of the software, including basic functions, sales document flow, invoicing, and how the S&D module interfaces with other modules. Sales processes and delivery systems are crucial functions in today's businesses...

Posttraumatic Stress Disorder: Scientific and Professional Dimensions

• ISBN:
• 0123744628
• Authors:
• Julian D. Ford

This authored text-reference will be the first comprehensive text in the rapidly growing field of psychological trauma and posttraumatic stress disorder. According to the NIMH, approximately 5.2 million American adults already suffer from post traumatic stress disorder. Caused by everything from combat experience to violent personal assaults to natural disasters and accidents, the incidence of PTSD has already reached epidemic proportions. The...

Hannibal's War (Oxford World's Classics) (Bks. 21-30)

• ISBN:
• 0192831593
• Authors:
• Livy

Livy's great history of Rome contains, in Books 21 to 30, the definitive ancient account of Hannibal's invasion of Italy in 218 BC, and the war he fought with the Romans over the following sixteen years. Livy's gripping storytelling vividly conveys the drama of the great battles, and individuals as well as events are brought powerfully to slife. This new translation captures the brilliance of Livy's style, and is accompanied by a fascinating...

New American Streamline Connections - Intermediate: Connections Student Book

• ISBN:
• 0194348296
• Authors:
• Bernard Hartley, Peter Viney

This title is part of an exceptionally clear, communicative, and popular series, geared to the interests and needs of young adults and adults.

Dynamic Capabilities and Strategic Management: Organizing for Innovation and Growth

• ISBN:
• 019954512X
• Authors:
• David J. Teece

How do firms compete? How do firms earn above normal returns? What's needed to sustain superior performance long term? An increasingly powerful answer to these fundamental questions of business strategy lies in the concept of dynamic capabilities. These are the skills, processes, routines, organizational structures, and disciplines that enable firms to build, employ, and orchestrate intangible assets relevant to satisfying customer needs, and...

90-Minute Manager: Business Lessons from the Dugout

• ISBN:
• 0273656139
• Authors:
• David Bolchover, Chris Brady

What does it take to become a talent manager of premiership standard? Football managers lead high-talent teams under intensely stressful conditions, where every action is open to scrutiny. Just like today's business environment. Time to learn the lessons from the best and the worst at the ultimate talent-management game. In 90-minute Manager, Bolchover and Brady analyse the characteristics of the very best of football managers, past and present,...

Prokofiev's Piano Sonatas: A Guide for the Listener and the Performer

• ISBN:
• 0300114907
• Authors:
• Boris Berman

Boris Berman, renowned concert pianist and teacher, is one of the world’s foremost authorities on Sergei Prokofiev. In this book, he draws on his intimate knowledge of Prokofiev’s work to guide music lovers and pianists through the composer’s nine piano sonatas. These cherished works, composed between 1910 and 1951, are today considered an indispensable part of the repertoire of every serious concert pianist.  The book, written with a...

The Practice of System and Network Administration, Second Edition

• ISBN:
• 0321492668
• Authors:
• Thomas A. Limoncelli, Christina J. Hogan, Strata R. Chalup

The first edition of The Practice of System and Network Administration introduced a generation of system and network administrators to a modern IT methodology. Whether you use Linux, Unix, or Windows, this newly revised edition describes the essential practices previously handed down only from mentor to protégé. This wonderfully lucid, often funny cornucopia of information introduces beginners to advanced frameworks valuable for their entire...

Understanding Emotions, Volume 156 (Progress in Brain Research)

• ISBN:
• 0444521828

Emotions shape all aspects of our thinking and behavior, particularly when we communicate with others. How does our brain respond to emotions conveyed by picture media, human faces, voices, and written language? How do we integrate this information in social interaction? What goes wrong in the brains of people suffering from emotional disorders? This book reviews modern neuroscientific and psychological research providing answers to these...

Hydrocarbon Exploration & Production, Volume 55, Second Edition (Developments in Petroleum Science)

• ISBN:
• 0444532366
• Authors:
• Frank Jahn, Mark Cook, Mark Graham

Hydrocarbon Exploration and Production, Second Edition is a comprehensive and current introduction to the upstream industry, drawing together the many inter-disciplinary links within the industry. It presents all the major stages in the life of an oil or gas field, from gaining access to opportunity, through exploration, appraisal, development planning, production, and finally to decommissioning. It also explains the fiscal and commercial...

Managing Customers Profitably

• ISBN:
• 0470060638
• Authors:
• Lynette Ryals

This book is a response to a need in the market place in the fast-growing field of customer profitability analysis and the profitable management of customer relationships. It combines innovative approaches to calculating the value of customers, with the management strategies necessary to make and keep customers profitable. It includes easy-to-follow instructions on how to calculate customer profitability, including worked examples...

Materials Management: An Executive's Supply Chain Guide

• ISBN:
• 047043757X
• Authors:
• Stan C. McDonald

A solid introduction to materials management and the tools needed to create a world-class materials management program This nuts-and-bolts guide presents an overview of the inner workings of the materials process, as well as the best practices to achieve a world-class operating system that will help to eliminate ineffective materials management. Coverage includes discussion of material requirements planning, planning parameters, electronic data...

WiMAX Evolution: Emerging Technologies and Applications

• ISBN:
• 047069680X

This book presents the evolutionary and visionary developments of WiMAX! WiMAX Evolution: Emerging Technologies and Applications focuses on the future developments of WiMAX technology. The book discusses the evolutionary aspects of WiMAX, from the physical to the application layer, including visions from industry, standardization and research communities. Several chapters of the book will present very new and unique information as editors and...

Global IT Management: A Practical Approach

• ISBN:
• 0470854332
• Authors:
• Robert Barton

Global IT Management presents a practical approach for initiating and reinforcing global IT, focusing on the mechanisms that need to be put in place to effectively manage IT architecture, strategy, standards, and control across sites in a multinational firm. Key considerations are explained for each domain together with concrete recommendations for core organisation, processes and deliverables. The approach fits cleanly into established best...

Creating Value Through Corporate Restructuring: Case Studies in Bankruptcies, Buyouts, and Breakups

• ISBN:
• 0471405590
• Authors:
• Stuart C. Gilson

Praise for Creating Value through Corporate Restructuring "A helpful reference guide for managers facing the complex operational and financial issues raised in today’s competitive environment. Gilson’s case studies provide a real-world context against which corporate leaders can plan their restructuring strategies."–Arthur B. Newman, Senior Managing Director, The Blackstone Group "Stuart Gilson’s analytical case studies have demystified...

Make or Break Issues in IT Management (Computer Weekly Professional)

• ISBN:
• 0750650346

'The Make or Break Issues in IT Management' covers all aspects of IT project management such as the way to achieve maximum benefits from the investment. All the authors are currently working on leading edge projects and the chapters, which describe current theory and practice, are based on seminars and conferences given by the authors. Gives access to a wide range of critical business issues which the IT professional needs to know when dealing...

Building Design Management

• ISBN:
• 0750650702
• Authors:
• Colin Gray, Will Hughes

A practical handbook on the management of building design, this guide explains the processes, roles and responsibilities of those involved in the design of the building, as well as ways to maximise efficiency. Well structured and easy to read, the book includes useful notes and checklists on, for example, how to select a design team and how to organise and plan the design process. The authors are recognised authorities in the field of project...

Understanding the Hospitality Consumer (Hospitality, Leisure and Tourism)

• ISBN:
• 0750652497
• Authors:
• Alastair Williams

'Understanding the Hospitality Consumer' presents a unique perspective on consumer behaviour in the hospitality sector. It seeks to focus on the role of consumption in hospitality and to investigate our understanding of its place in the contemporary industry. Taking the view that successful marketing demands focusing on the customer, this text concentrates on understanding and determining customer needs, relevant factors in consumer buying...

Purchasing and Financial Management of Information Technology: A practical guide (Computer Weekly Professional)

• ISBN:
• 0750658541
• Authors:
• Frank Bannister

Purchasing and Financial Management of Information Technology aims to significantly reduce the amount of money wasted on IT by providing readers with a comprehensive guide to all aspects of planning, managing and controlling IT purchasing and finance. Starting from a recognition that IT purchasing and the financial management often needs to be treated differently from other types of expenditure, the author draws on over 25 years of experience in...

Maritime Transportation: Safety Management and Risk Analysis

• ISBN:
• 0750659998
• Authors:
• Svein Kristiansen

Shipping and marine transportation is a highly regulated global industry. With heightened public awareness of the environmental and human cost of marine accidents, and tighter legislation from governments and international bodies on ships and shipping operations, the safe and efficient operation of ships is a priority for all ship builders, owners and operators. This book is the essential guide to the safety of maritime transportation for anyone...

What Business Really Wants from IT: A Collaborative Guide for Business Directors and CIOs (Computer Weekly Professional)

• ISBN:
• 0750660961
• Authors:
• Terry White

Business expectations of their IT departments are simple: Deliver IT without fuss, get involved in achieving business results, and provide leadership. But while business emphasis is on business results and leadership, IT is focused on the technology. How to get your IT Department to Add Real Value to Business presents a practical framework that defines the roles and activities for the CIO to meet business expectations. It introduces a new...

Managing Stakeholders in Software Development Projects (Computer Weekly Professional)

• ISBN:
• 075066455X
• Authors:
• John McManus

As stakeholder relationships and business in general have become increasingly central to the unfolding of stakeholder thinking, important new topics have begun to take centre stage in both the worlds of practitioners and academics. The role of project management becomes immeasurably more challenging, when stakeholders are no longer seen as simple objects of managerial action but rather as subjects with their own objectives and purposes. This...

Security Operations Management

• ISBN:
• 0750670878
• Authors:
• Robert McCrie Professor and Chair Law Police Science and Criminal Justice Administration John Jay College of Criminal Justice City University of New York

Security Operations Management takes concepts from business administration and criminal justice schools and incorporates them into the world of security management. It is comprehensive text focused on theoretical and research-oriented overviews of the core principles of security management. The book includes critical issues faced by real-life security practitioners and explores how they were resolved. The book is written for practitioners,...

A New Brand of Expertise: How Independent Consultants, Free Agents, and Interim Managers are Transforming the World of Work

• ISBN:
• 0750672927
• Authors:
• Dennis Russell

A New Brand of Expertise uniquely clarifies the dynamics of the red-hot "free agent" workplace and teaches the new skills and employment strategies independent professionals must master to succeed. In today's quick and turbulent markets, companies often need specialized professional talent on an interim basis to solve specific business problems, a major trend creating huge opportunities and an alternative career track for many professionals. A...

Managing Cultural Diversity in Technical Professions (Managing Cultural Differences)

• ISBN:
• 0750675810
• Authors:
• Lionel Laroche Ph.D. P.Eng.

'Managing Cultural Diversity in Technical Professions' provides managers of technical professionals with clear and tested strategies to improve communication and increase productivity among culturally diverse technical professionals, teams, and departments. Dr. Laroche outlines the differences in education and training, career expectations, communication styles, and management expectations in countries around the world. He explains...

The Innovation SuperHighway: Harnessing Intellectual Capital for Sustainable Collaborative Advantage

• ISBN:
• 0750675926
• Authors:
• Debra M Amidon

Debra M. Amidon, a worldwide pioneer in knowledge strategy, once again leads you into the future by charting the intersection of knowledge management and innovation into a new frontier called 'Knowledge Innovation.' Groundbreaking and well researched, 'The Innovation SuperHighway' provides global insights into how you can use knowledge processes and tools to sustain high levels of innovation among all stakeholders to gain a competitive...

A Climate of Success

• ISBN:
• 0750683686
• Authors:
• Roderic Gray

Could your organization be a better place to work? What effect would that have on the quality and quantity of what gets done? This book examines the concept of organizational climate ('what it feels like to work here') in a readable and accessible way without sacrificing academic rigour. Using case studies to illustrate the causes and consequences of various climate factors, it makes practical suggestions for how improvements can be made - to...

Customer-Driven Services Management (Response Books)

• ISBN:
• 0761932550
• Authors:
• S Balachandran

Intense competition in the rapidly growing global market has given rise to a need for superiority in services. Indian customers now demand world-class quality and efficiency, and companies that can provide this consistently will gain competitive advantage. The growing service industry forms a significant part of India's economy, on its own and as a support to the manufacturing industry. This Second Edition has been substantially revised keeping...

Towards Personal Excellence: Psychometric Tests and Self-Improvement Techniques for Managers (Response Books)

• ISBN:
• 0761996532
• Authors:
• Seema Sanghi

With more demanding job profiles and the need for multiple competencies, individuals in organizations need to constantly adapt and learn. This endeavour to raise levels of excellence requires continuous self-evaluation and self-development. Synthesizing various managerial skills and incorporating useful behavioural concepts and aids, this easy to use book is designed to assist the personal development of a broad spectrum of readers.

How to Make Money Online with eBay, Yahoo!, and Google

• ISBN:
• 0072262613
• Authors:
• Peter Kent, Jill Finlayson

Groundbreaking strategies for reaching millions of customers online and boosting traffic, sales, and profits This full-color, seminar-in-a-book presents a proven plan for maximizing your online profits by leveraging the top three services: eBay, Yahoo! and Google. You’ll learn to: expand an existing eBay business to reach millions of targeted buyers; Open a Yahoo! store to build a thriving direct-to-customer business; and send more customers...

The Cultural Nature of Human Development

• ISBN:
• 0195131339
• Authors:
• Barbara Rogoff

The Cultural Nature of Human Development presents an account of human development that looks at both the differences and similarities among cultures. Beyond demonstrating that "culture matters," Rogoff focuses on how culture matters in human development-what patterns help make sense of the cultural aspects of human development? Rogoff integrates research and theory from several disciplines, including cross-cultural psychology, sociocultural...

Immigrant Stories: Ethnicity and Academics in Middle Childhood (Child Development in Cultural Context)

• ISBN:
• 0195174593

Immigrant Stories portrays the contexts and academic trajectories of development of three unique immigrant groups: Cambodian, Dominican and Portuguese. The children of immigrant families - or second generation youth - are the fastest growing population of school children in the US. However, very little is known about these children's academic and psychological development during middle childhood. We examine the previously under-explored...

Between Enterprise and Ethics: Business and Management in a Bimoral Society

• ISBN:
• 0199267553
• Authors:
• John Hendry

We live in a 'bimoral' society, in which people govern their lives by two contrasting sets of principles. On the one hand there are the principles associated with traditional morality. Although these allow a modicum of self-interest, their emphasis is on our duties and obligations to others: to treat people honestly and with respect, to treat them fairly and without prejudice, to help and are for them when needed, and ultimately, to put their...

Corporate Governance and Firm Organization: Microfoundations and Structural Forms

• ISBN:
• 0199269769

Recent scandals involving large firms, in the US and elsewhere, have intensified discussion regarding the role and conduct of the corporation. The contributors to this book argue that much of this debate has taken too narrow a view of the issue of corporate governance, and question some of the key assumptions of economic models. Drawing on insights from a variety of fields, including management studies, organization studies, economics and...

HRM and Performance: Achieving Long-Term Viability

• ISBN:
• 019927391X
• Authors:
• Jaap Paauwe

HRM policies and practices need to cope with the dual responsibilities of providing a firm with the best employees to deliver improved financial performance, and a moral duty to these employees to provide a working environment that is equitable and encourages personal development. Many writers have emphasized the connection between sophisticated HRM techniques and business performance, but has this been at the expense of concepts such as...

Coast Lines: How Mapmakers Frame the World and Chart Environmental Change

• ISBN:
• 0226534030
• Authors:
• Mark Monmonier

In the next century, sea levels are predicted to rise at unprecedented rates, causing flooding around the world, from the islands of Malaysia and the canals of Venice to the coasts of Florida and California. These rising water levels pose serious challenges to all aspects of coastal existence—chiefly economic, residential, and environmental—as well as to the cartographic definition and mapping of coasts. It is this facet of coastal life that...

Bridging the Equity Gap for Innovative SMEs (Studies in Banking and Financial Instituitions)

• ISBN:
• 0230205054

This book explores the idea that Europe's growth problems may be caused by weaknesses in capital markets and in the access to risk capital. It addresses the evaluation of the financial needs and constraints of start-up firms and how these might be bridged. The role of public sector intervention is analyzed, focusing on international best practices.

Real Coaching & Feedback: How to Help People Improve Their Performance

• ISBN:
• 0273663283
• Authors:
• J. K. Smart

Overworked managers know that management is about doing the best you can with what you've got, in the real world of organizations that are demanding more and more, for less and less. This book is for every manager who knows that if doing that was as easy as most books and trainers make out, they'd be doing it already. The books you've read all seem to have been written by people who don't know what it's like in the real world of work, and...

How Healthy Is Your Organization?: The Leader's Guide to Curing Corporate Diseases and Promoting Joyful Cultures (Creating Corporate Cultures)

• ISBN:
• 0275997766
• Authors:
• Imre Lövey, Eszter Erdélyi, Manohar Nadkarni

In today's stressful work environment, organizations can be crippled not only by product failures or dramatic market shifts but by internal demons. Typical symptoms of corporate dis-ease include distrust, lack of communication, territoriality, and other negative qualities that fester below the surface and ultimately sap the organization's vitality. But according to these experts in organizational dynamics, it doesn't have to be that way. In...

Interpreting the Bible and the Constitution (John W. Kluge Center Books)

• ISBN:
• 0300102674
• Authors:
• Professor Jaroslav Pelikan

Both the Bible and the Constitution have the status of "Great Code," but each of these important texts is controversial as well as enigmatic. They are asked to speak to situations that their authors could not have anticipated on their own. In this book, one of our greatest religious historians brings his vast knowledge of the history of biblical interpretation to bear on the question of constitutional interpretation. Jaroslav Pelikan compares...

The First Three Years and Beyond: Brain Development and Social Policy (Current Perspectives in Psychology)

• ISBN:
• 0300103085
• Authors:
• Professor Edward F. Zigler, Matia Finn-Stevenson, Nancy W. Hall

Essential reading for parents and social policymakers, this book draws on the latest brain research and social science findings to offer important advice on infant and toddler care.

The Berenstain Bears Learn About Strangers (First Time Books(R))

• ISBN:
• 0394873343
• Authors:
• Stan Berenstain, Jan Berenstain

When Papa Bear tells the cubs why they should never talk to strangers, Sister begins to view all strangers as evil until Mama brings some common sense to the problem. A good book to start awareness in young children."--School Library Journal.

Human Resource Management: A Critical Introduction

• ISBN:
• 0415462479

Effective management of human resources is essential to the success of any organization. In this authoritative, sophisticated and engaging new text on Human Resource Management, an international team of leading analysts guides the advanced student through this fundamental discipline of management in all its complexity. The book explores all the central themes and concepts of HRM theory and practice, and introduces the most important issues...

Employee Well-being Support: A Workplace Resource

• ISBN:
• 0470059001

Employees have a set of needs as part of the 'psychological contract' of employment. However, organizations operate for a reason and they too have agendas and needs. It is how the two come together that determines the capacity for good human relations and optimum productivity. Employee Well-being Support is an edited collection of expert contributions that explores all key issues in this increasingly critical area.

Keep Your Donors: The Guide to Better Communications & Stronger Relationships (The AFP/Wiley Fund Development Series)

• ISBN:
• 0470080396
• Authors:
• Tom Ahern, Simone Joyaux

Written by fundraising experts Tom Ahern and Simone Joyaux, Keep Your Donors is a new, winning guide to making disappointing donor retention rates a thing of the past. This practical and provocative book will show you how to master the strategies and tactics that make fundraising communications profitable. Filled with case studies and based in part on the CFRE and AFP job analyses, Keep Your Donors is your definitive guide to getting new...

Statistical Methods in e-Commerce Research (Statistics in Practice)

• ISBN:
• 0470120126
• Authors:
• Wolfgang Jank, Galit Shmueli

This groundbreaking book introduces the application of statistical methodologies to e-Commerce data With the expanding presence of technology in today's economic market, the use of the Internet for buying, selling, and investing is growing more popular and public in nature. Statistical Methods in e-Commerce Research is the first book of its kind to focus on the statistical models and methods that are essential in order to analyze information...

Catolicismo Para Dummies (Spanish Edition)

• ISBN:
• 0470170492

Explica lo que son los pecados capitales y las virtudes cardenales Enterate de lo que piensa la Iglesia Catolica sobre los temas importantes de la justicia social ?Quieres conocer mas acerca del catolicismo? El Catolicismo Para Dummies te presenta la historia y el tapiz multicolor que conforman la Iglesia Catolica -- desde sus devociones hasta sus doctrinas. Encontraras una clara descripcion de lo que es la Misa Catolica, los siete sacramentos,...

How to Read the Bible: History, Prophecy, Literature--Why Modern Readers Need to Know the Difference, and What It Means for Faith Today

• ISBN:
• 0195161491
• Authors:
• Steven L. McKenzie

More people read the Bible than any other book. Indeed, many try to live their lives according to its words. The question is, do they understand what they're reading? As Steven McKenzie shows in this provocative book, quite often the answer is, "No." McKenzie argues that to comprehend the Bible we must grasp the intentions of the biblical authors themselves--what sort of texts they thought they were writing and how they would have been...

Keeping Better Company: Corporate Governance Ten Years On

• ISBN:
• 0199243190
• Authors:
• Jonathan Charkham

How should companies be organized? To whom should boards of directors be responsible--shareholders, or a wider group of stakeholders? In this fiercely competitive world we cannot judge our own system of corporate governance in isolation; it must bear comparison with the best. The second edition of this acclaimed and well-established book aims to do just that. Since publication of the first edition interest in corporate governance has greatly...

Public Policy and the Economics of Entrepreneurship

• ISBN:
• 0262083299

Entrepreneurship has been a subject of much recent discussion among academics and policymakers because of the belief that it invigorates the economy -- producing greater productivity, more jobs, and higher economic growth. President George W. Bush promoted his economic plan by pointing to its encouragement of entrepreneurship. Yet, despite its importance, the topic of entrepreneurship is underrepresented in the economics literature. The...

Patents in the Knowledge-Based Economy

• ISBN:
• 0309086361
• Authors:
• Committee on Intellectual Property Rights in the Knowledge-Based Economy, National Research Council

Getting China and India Right: Strategies for Leveraging the World's Fastest Growing Economies for Global Advantage

• ISBN:
• 0470284242
• Authors:
• Anil K. Gupta, Haiyan Wang

This book is the first strategic guide for multi-national corporations (MNCs)who are contemplating expanding into both China and India. Gupta and Wang explain how many MNCs view China and India solely from the lens of off-shoring and cost-reduction, and focusing their marketing strategies on only the top 5-10% of the population. This is a missed opportunity. China and India are the only two countries that constitute four realities that are...

Human Resources Management for Public and Nonprofit Organizations: A Strategic Approach (Jossey Bass Nonprofit & Public Management Series)

• ISBN:
• 0470331852
• Authors:
• Joan E. Pynes

Public and nonprofit organizations face difficult challenges today that make the strategic management of human resources crucial. This book shows how to integrate HR practices with the mission of their organization. An accessible tool complete with an instructor s manual, this book provides an integrated approach to current HR concerns and is unique in its focus on both public and nonprofit agencies. Offering guidance and techniques for...

Technology Scorecards: Aligning IT Investments with Business Performance

• ISBN:
• 0470464569
• Authors:
• Sam Bansal

Plan, execute, and sustain a successful IT campaign with Sam Bansal's perfect scorecard approach First came the dot.com bust, then the IT squeeze. Despite software being the tail that wags the dog in most corporations, the cham-pions of IT, the CIOs, are constantly under fire to justify and maximize their IT investments—past, present, and future. Learn how to establish Key Performance Indicators and Value Scorecards for IT to ensure maximum...

Active Investment Management: Finding and Harnessing Investment Skill (The Wiley Finance Series)

• ISBN:
• 0470858869
• Authors:
• Charles Jackson

The investment management industry faces a number of well-publicised problems and difficulties. Charles Jackson shows how these all relate to the same underlying problem: that investors find investment skill very hard both to find and to put to work in a way that profits them. Active Investment Management starts with the fundamentals of what active management is and why investors find it desirable. It goes on to show how these fundamentals have...

Reinventing Strategy: Using Strategic Learning to Create and Sustain Breakthrough Performance

• ISBN:
• 0471061905
• Authors:
• Willie Pietersen

Advance Praise for Willie Pietersens Reinventing Strategy "With today's uncertainties, a sound strategy is not enough for business success. Effective, dynamic leadership is more important than ever in piloting an organization through a constantly shifting environment. In this timely book, Willie Pietersen reveals the profound connections between strategy and leadership, and offers a proven method for strengthening both." –Jim Copeland, Chief...

How to Be a Great Communicator: In Person, on Paper, and on the Podium

• ISBN:
• 0471163147
• Authors:
• Nido R. Qubein

Is Your Message Getting Through? "Nido Qubein is living testimony to the greatness you can achieve in the communication business." — The New Yorker "This is a tremendous resource book! Clear, concise, and complete. You'll benefit greatly from reading it, learning from it, and applying it in your life. A treasure." — Casey Kasem "Not only does Nido Qubein electrify audiences but, with this book, he helps each one of us to become a more...

The Strategy Gap: Leveraging Technology to Execute Winning Strategies

• ISBN:
• 0471214507
• Authors:
• Michael Coveney, Brian Hartlen, Dennis Ganster, Dave King

Praise for The Strategy Gap "With a better handle on the financial pulse of the business, enterprises will be better able to meet the Street’s expectations of financial transparency and corporate accountability. The writers do a masterful job of getting readers to this point of awareness, and further display their insight by explaining how corporate performance management (CPM) and finance are essentially ‘joined at the hip’ in concept and...

Breakthrough: How Great Companies Set Outrageous Objectives and Achieve Them

• ISBN:
• 0471454400
• Authors:
• Bill Davidson

"Teams that embrace bold goals and breakthrough strategies can accomplish remarkable results. This book will be invaluable to anyone embarking on that path." – Bart Butzer Executive Vice President, Target Corporation "Yellow’s continued industry leadership will result in large part from embracing Bill Davidson’s philosophy and approach." – Bill Zollars CEO, Yellow Corporation "Strategic change is a high-risk, high-return proposition....

Wiley Not-for-Profit GAAP 2004: Interpretation and Application of Generally Accepted Accounting Principles for Not-for-Profit Organizations (Wiley Not for Profit Gaap)

• ISBN:
• 0471473073
• Authors:
• Richard F. Larkin, Marie DiTommaso

The most practical, authoritative guide to not-for-profit GAAP Wiley Not-for-Profit GAAP 2004 is a comprehensive, easy-to-use guide to the accounting and financial reporting principles used by not-for-profit organizations. It is written with the needs of the financial statement preparer, user, and attestor in mind. It provides a complete review of the authoritative accounting literature that impacts all types of not-for-profit organizations. At...

Service Design for Six Sigma: A Roadmap for Excellence

• ISBN:
• 0471682918
• Authors:
• Basem El-Haik, David M. Roy

A roadmap to consistent, high-quality service for any organization A service is typically something created to serve a paying customer, whether internal or external. Some services consist of several processes linked together while others consist of a single process. This book introduces Design for Six Sigma (DFSS), an easy-to-master, yet highly effective data-driven method that prevents defects in any type of service process. The particular...

Financial Risk Manager Handbook (Wiley Finance)

• ISBN:
• 0471706299
• Authors:
• Philippe Jorion, GARP

An essential guide to financial risk management and the best way to ace the GARP FRM(r) Exam The Financial Risk Management Exam (FRM Exam) is given by the Global Association of Risk Professionals (GARP) annually in November for risk professionals who want to earn FRM certification. Written with the full support of GARP and providing questions and solutions from previous exams, this is the definitive guide for those preparing to take the FRM Exam...

Budgeting Basics and Beyond

• ISBN:
• 0471725021
• Authors:
• Jae K. Shim, Joel G. Siegel

Budgeting Basics and Beyond , Second Edition provides managers with a hassle-free resource that’s guaranteed to make the budgeting process easier, less stressful, and more effective. This updated edition features new information on service and nonprofit applications, types of financial models, Web-based budgeting and planning solutions, and much more. From preparing and presenting budgets to monitoring results against budget figures and...

Beyond Sarbanes-Oxley Compliance: Effective Enterprise Risk Management

• ISBN:
• 0471726265
• Authors:
• Anne M. Marchetti

Designed to lead financial managers from initial compliance with the Sarbanes-Oxley Act, through ongoing maintenance and monitoring, Beyond Sarbanes-Oxley Compliance helps readers seize this opportunity to revitalize their business practice, drive greater performance, and transform their finance organization into a key contributor to the business. Focusing on the present and future financial road ahead, Beyond Sarbanes-Oxley Compliance explores...

Essentials of Supply Chain Management, 2nd Edition

• ISBN:
• 0471776343
• Authors:
• Michael H. Hugos

Fully revised and expanded, the Second Edition contains valuable tips, techniques, illustrative real-world examples, exhibits, and best practices. This handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in supply chain management. "Michael Hugos presents the core concepts and techniques of supply chain management in a clear, concise, and easily readable style for those...

The New Brain Sciences: Perils and Prospects

• ISBN:
• 0521537142

The last 20 years have seen an explosion of research and developments in the neurosciences. Indeed, some have called this first decade of the 21st century 'the decade of the mind'. An all-encompassing term, the neurosciences cover such fields as biology, psychology, neurology, psychiatry and philosophy and include anatomy, physiology, molecular biology, genetics and behaviour. It is now a major industry with billions of dollars of funding...

Business Performance Measurement

• ISBN:
• 052180342X

The field of performance measurement has evolved rapidly in the last few years with the development of new measurement frameworks and methodologies, such as the balanced scorecard, the performance prism, economic value added, economic profit, activity based costing and self-assessment techniques. This multidisciplinary, international book draws together the key themes to provide an up-to-date summary of the leading ideas in business performance...

Rethinking Performance Measurement

• ISBN:
• 0521812437
• Authors:
• Marshall W. Meyer

Performance measurement remains a vexing problem for business firms and other kinds of organizations. The "balanced scorecard", widely touted as a solution to problems of performance measurement and strategic planning, has no strong basis in theory. Moreover, implementation of the "balanced scorecard" may create many more problems than it solves. This text returns to the fundamentals by asking what is the performance of the firm, can this...

Managing Economic Volatility and Crises: A Practitioner's Guide

• ISBN:
• 0521855241

Over the past ten years, economic volatility has come into its own after being treated for decades as a secondary phenomenon in business cycle literature. This evolution has been driven by the recognition of the permanent negative effects of volatility on long-run growth and inequality, especially in poor countries. After presenting basic features of volatility, this volume investigates commodity price volatility as an absorber and amplifier of...

Langman's Medical Embryology

• ISBN:
• 0683306502
• Authors:
• Thomas W Sadler

Univ. of North Carolina at Chapel Hill. Focuses on the essentials of clinically relevant aspects of embryology. Provides an understanding of the principles of embryogenesis that can be used in the diagnosis, care, and prevention of birth defects. New three-dimensional computer images have been added. Previous edition: c1995. For students. Softcover. DNLM: Embryology.

How To Start A Conversation And Make Friends

• ISBN:
• 0684868016
• Authors:
• Don Gabor

For nearly twenty years, small-talk expert Don Gabor has helped thousands of people communicate with wit, confidence, and enthusiasm with his bestseller How to Start a Conversation and Make Friends. This new edition brings the art of having a conversation up to date. By following the simple and dynamic guidelines in this easy-to-read book, you'll be ready to strike up a great conversation with anyone anywhere! And you'll learn how to keep the...

The Ultimate Candy Book: More than 700 Quick and Easy, Soft and Chewy, Hard and Crunchy Sweets and Treats

• ISBN:
• 0688175104
• Authors:
• Bruce Weinstein

Bruce Weinstein, author of The Ultimate Ice Cream Book, has the answer with this collection of confections. Try his rich chocolate truffles or any one of a dozen variations; sweet, chewy caramel with almonds or coconut; buttery pralines with crunchy pecans; or light-as-air divinity, nougat, and marshmallow.Craft your own candy Christmas ornaments to hang on your tree, pipe chocolate spiderwebs for a scary Halloween touch, or whip up meringue...

Anticipating Correlations: A New Paradigm for Risk Management (The Econometric and Tinbergen Institutes Lectures)

• ISBN:
• 0691116415
• Authors:
• Robert Engle

Financial markets respond to information virtually instantaneously. Each new piece of information influences the prices of assets and their correlations with each other, and as the system rapidly changes, so too do correlation forecasts. This fast-evolving environment presents econometricians with the challenge of forecasting dynamic correlations, which are essential inputs to risk measurement, portfolio allocation, derivative pricing, and many...

Muller and Kirk's Small Animal Dermatology

• ISBN:
• 0721676189
• Authors:
• Danny W. Scott DVM, William H. Miller Jr. VMD DACVD, Craig E. Griffin DVM

Fully revised and updated, Muller & Kirk's Small Animal Dermatology provides students and veterinarians the most complete, up-to-date and user-friendly textbook of dermatology for dogs, cats, and pocket pets. This popular resource thoroughly details everything concerning etiology, pathogenesis, clinical signs, diagnosis, and therapy. Lavishly illustrated with clinical, microscopic and histopathological materials, it features over 1200...

Handbook of Small Animal Gastroenterology

• ISBN:
• 0721686761
• Authors:
• Todd R. Tams DVM Diplomate ACVIM

VCA Antech, Inc., Los Angeles, CA. Practical resource to the framework necessary to diagnose and treat common small animal gastrointestinal disorders. Provides a complete review of symptoms and diagnostic methods. Describes acute and chronic disorders and includes new material on GI cancers and enternal and parenternal nutrition. Previous edition: c1996.

Brinker, Piermattei and Flo's Handbook of Small Animal Orthopedics and Fracture Repair

• ISBN:
• 0721692141
• Authors:
• Donald L. Permattei, Gretchen Flo, Charles DeCamp

This handbook covers the diagnosis, etiology, and treatment of conditions affecting the locomotor system in small animals. The 4th edition presents up-to-date information on various types of fractures and methods of fixation, lameness and joint surgery, and musculoskeletal diseases. Other key topics include: acute and chronic bone infections; transplantation, plating, wiring, and pinning techniques; bone grafting; reconstructive joint surgery;...

Invisible Giant: Cargill and its Transnational Strategies

• ISBN:
• 0745319599
• Authors:
• Brewster Kneen

* No hold's barred exposé of the world's largest food company * Uncovers predatory activities and unfettered monopoly that effect every American consumer Transnational corporations straddle the globe, largely unseen by the public. Cargill, with its headquarters in the US, is the largest private corporation in North America, and possibly in the world. Cargill trades in food commodities and produces a great many of them: grains, flour, malt,...

Training with the Midas Touch: Developing Your Organization's Greatest Asset

• ISBN:
• 0749437391
• Authors:
• Richard Palmer

This thought provoking yet practical book provides a structured route to making the most of the 'human capital' in an organization by taking a holistic approach to both staff development and organizational success. Provides a sound theoretical framework for staff development and includes a detailed academic reading list. Softcover.

Consultants & Advisers: A Best Practice Guide to Choosing, Using and Getting Good Value

• ISBN:
• 0749441364
• Authors:
• Harold Lewis

* Valuable guidance on hiring experts for both new businesses and established firms

Project Management Disasters & How to Survive Them

• ISBN:
• 074944780X
• Authors:
• David Nickson Sir

Examines the causes of project failures and what can be learned from them. Focuses on risk management--how to support and lead project teams when things go wrong; how to turn a disaster into something positive; and, importantly, guidance on what NOT to do. Uses a wide variety of real-world examples.

The The Equal Opportunities Handbook: How to Recognise Diversity, Encourage Fairness and Promote Anti-Discriminatory Practice

• ISBN:
• 0749452978
• Authors:
• Phillip Edward Clements, Tony Spinks, Phil Clements

The Equal Opportunities Handbook is a guide to identifying and eradicating workplace discrimination through training and guidance.  Though founded on British legislation, this guide sets out straightforward procedures, relevant to all types of situation, and demonstrates how simple it is to behave with fairness, courtesy and sensitivity to all.  The revised edition of this text has been updated to reflect changes in British legislation and...

The The Professional Recruiter's Handbook: Delivering Excellence in Recruitment Practice

• ISBN:
• 0749453966
• Authors:
• Ann Swain, Jane Newell-Brown, Jane Newell Brown

The Professional Recruiter’s Handbook is a thorough guide to achieving success as a recruiting consultant. The authors explore the techniques used by the most successful recruiters, both agency and client-side, to understand what creates excellence in executive search.  Containing practical advice on attracting the right candidates and finding and retaining new clients, it explains how to develop a recruitment strategy to ensure the...

Bids, Tenders and Proposals: Winning Business Through Best Practice (Bids, Tenders & Proposals: Winning Business Through Best)

• ISBN:
• 0749454202
• Authors:
• Harold Lewis

A practical guide to winning contracts and funding through competitive bids, tenders and proposals, this title gives the reader the benefit of powerful, best-practice techniques.  Written in a crisp, accessible style using examples and checklists, it explains how to create bids that are outstanding in both technical quality and value for money. Including the sound advice of previous editions, this update offers information especially useful to...

Emotional Intelligence Coaching: Improving Performance for Leaders, Coaches and the Individual

• ISBN:
• 074945458X
• Authors:
• Stephen Neale, Lisa Spencer-Arnell, Liz Wilson

Emotional Intelligence Coaching examines how emotions and habits can impact performance. Emotional intelligence can help coaches recognize how attitudes -- both their own and their clients' -- prevent people from reaching their potential and how to replace them with more useful attitudes, feelings and thoughts. The authors present the various models and tools that coaches can use to help them become more emotionally intelligent when...

Strategic Alliances and Marketing Partnerships: Gaining Competitive Advantage Through Collaboration and Partnering

• ISBN:
• 0749454849
• Authors:
• Richard Gibbs, Andrew Humphries

Strategic Alliances and Marketing Partnerships will help readers understand how partnerships function and how they can manage them more effectively and efficiently.  Dealing with key topics such as supply chain management, marketing channels and relationship management, it identifies the key factors that determine partnering excellence. Whatever the nature of the relationship - whether outsourcing, strategic alliances or co-manufacturing...

Small Animal Nutrition

• ISBN:
• 075064575X
• Authors:
• Sandie Agar Vn C&G Cert in Small Animal Nutrition

Textbook relates the theory of digestion and nutrition to practical application in everyday practice. Explains basic principles, emphasizing nutrition as a tool in the management of the patient. Key facts are highlighted and questions and answers are provided at chapter end. Softcover.

A Leader's Guide to Leveraging Diversity: Strategic Learning Capabilities for Breakthrough Performance (New Frontiers in Learning)

• ISBN:
• 0750678925
• Authors:
• Terrence Maltbia, Anne Power

Leveraging Diversity: Strategic Learning Capabilities for Breakthrough Performance is designed to help business leaders and diversity practitioners alike conquer the complexity and take advantage of the opportunities associated with working productively with diversity. The book presents a clear direction for building the strategic learning capabilities needed to create and sustain adaptive organizations that effectively respond to today's...

The Benchmarking Book: A how-to guide to best practice for managers and practitioners

• ISBN:
• 0750689056
• Authors:
• Tim Stapenhurst

With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and...

Sleep Your Questions Answered

• ISBN:
• 0756626188
• Authors:
• DK Publishing, Dr Renata L Riha

An accessible, practical question-and-answer guide to living with and overcoming sleep problems, this important reference includes information on the causes and types of the disease, different kinds of treatments, and how to best improve the quality of life.

Corporate Communications: Theory and Practice

• ISBN:
• 0761944354
• Authors:
• Dr Joep P Cornelissen

Instructors: Please click here to request a review copy of this title for adoption consideration. Desk copies are available by calling 1-800-818-7243. `A welcome and important addition to the limited writing already available on corporate communication. The book focuses correctly on the strategic management perspective necessary for an understanding of this area. It will be of enormous help to practitioners and academics in their quest to...

Cryptography for Dummies

• ISBN:
• 0764541889
• Authors:
• Chey Cobb

* Cryptography is the most effective way to achieve data security and is essential to e-commerce activities such as online shopping, stock trading, and banking * This invaluable introduction to the basics of encryption covers everything from the terminology used in the field to specific technologies to the pros and cons of different implementations * Discusses specific technologies that incorporate cryptography in their design, such as...

Planning for Information Systems (Advances in Management Information Systems)

• ISBN:
• 0765619504

Edited by one of the best-known and most widely respected figures in the field, "Planning for Information Systems" is a comprehensive, single source overview of the myriad ideas and processes that are identified with IS planning. While many chapters deal with high level strategic planning, the book gives equal attention to on-the-ground planning issues.Part I, 'Key Concepts of IS Planning', focuses on how IS planning has evolved over the years;...

The Purchasing and Supply Manager's Guide To The C.P.M. Exam

• ISBN:
• 0782143652
• Authors:
• Fred Sollish, John Semanik

Sybex, the leader in certification, is offering C.P.M. (Certified Purchasing Manager) candidates a unique and economical resource: comprehensive coverage of all four certification exams in one book, at a very low price. Sponsored by the Institute for Supply Management (ISM), the C.P.M. (Certified Purchasing Manager) Certification is a globally recognized designation that validates the knowledge and skills required of today's purchasing...

Personality and Work: Reconsidering the Role of Personality in Organizations

• ISBN:
• 0787960373

The subject of personality has received increasing attention from industrial/organizational psychologists in both research and practice settings over the past decade. But while there is an overabundance of information related to the narrow area of personality testing and employee selection, there has been no definitive source offering a broader perspective on the overall topic of personality in the workplace. Personality and Work at last...

Revolution in the Mailbox: Your Guide to Successful Direct Mail Fundraising (The Mal Warwick Fundraising Series)

• ISBN:
• 0787964298
• Authors:
• Mal Warwick

This updated edition of Mal Warwick's landmark book Revolution in the Mailbox has been thoroughly revised to provide your nonprofit organization with the most current and comprehensive survey of direct mail fundraising available anywhere. If you follow Warwick’s practical, down-to-earth advice, direct mail will help your organization grow, gain visibility, involve your donors, increase its efficiency, and achieve financial stability. Written...

To the Desert and Back: The Story of the Most Dramatic Business Transformation on Record

• ISBN:
• 0787966770
• Authors:
• Philip H. Mirvis, Karen Ayas, George Roth

Dove, Lipton, Knorr, Ben & Jerry's, and Slim*Fast are a few of the brands that are part of the $66 billion global empire known as Unilever. When the story opens, one of its divisions is in deep trouble— declining volume, eroding margins, critical quality problems— and is close to being sold off. Then Tex Gunning, its visionary new division chairman, takes the stage, an expanding circle of young leaders takes charge, and once-skeptical...

101 Ways to Make Training Active (Active Training Series)

• ISBN:
• 0787976121
• Authors:
• Mel Silberman

When it was first published in 1995, Mel Silberman's 101 Ways to Make Training Active became an instant bestseller. Now this revised and updated second edition offers the same dynamic approach and several completely new case examples. The examples support each exercise and highlight real-time uses of the highly successful Active Training method. In addition, the book includes 200 training tips that form the nuts-and-bolts of successful active...

Emotional Intelligence In Action: Training and Coaching Activities for Leaders and Managers

• ISBN:
• 0787978434
• Authors:
• Marcia Hughes, L. Bonita Patterson, James Bradford Terrell

Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures—EQ-I® or EQ-360™, ECI 360, MSCEIT™, and EQ Map®, —or can be used independently or as part of a wider leadership and management development program. All of the book’s forty-six...

The Masterful Coaching Fieldbook: Grow Your Business, Multiply Your Profits, Win the Talent War! (Essential Knowledge Resource)

• ISBN:
• 078798602X
• Authors:
• Robert Hargrove

Robert Hargrove shares his secrets as a masterful coach with leaders of all levels: Coaching is about realizing an impossible dream and winning at the great game of business, not just about changing attitudes and behaviors . This book describes: How to find the best talent on earth How to create an impossible future and WIN in your business How to create a winning game plan How business can be the ultimate self-development and growth experience

World Executive Wall Map Enlarged & Laminated (National Geographic) (World Maps)

• ISBN:
• 0792283279
• Authors:
• National Geographic Maps

This elegant, richly colored antique-style world map features the incredible cartographic detail that is the trademark quality of National Geographic. The map features a Tripel Projection, which reduces distortion of land masses as they near the poles. Corner inset maps feature vegetation and land use, and population density. Winner of the 2001 Premier Print Award from Printing Industries of America for unique ability to create visual...

Cowboys and Dragons: Shattering cultural myths to advance Chinese/American Business.

• ISBN:
• 0793160294
• Authors:
• Charles Lee